VINCENT FANG APPOINTED HEAD OF QTS COUNCIL

5 August 2002

The Hong Kong Tourism Board (HKTB) has appointed Mr Vincent Fang as Chairman of the Quality Tourism Services (QTS) Council, with effect from 18 July.Mr Fang replaces Mr Henry Tang, who has taken office as the Secretary for Commerce, Industry and Technology in the Hong Kong SAR Government.

Mr Fang joined the Governing Council of the Association of Better Business and Tourism Services (BBTS) in 1999. He was instrumental in developing the association and in enhancing its reputation. In 2001, he was elected Chairman of BBTS and joined the QTS Council. A consummate professional with local and overseas retail experience, Mr Fang has served in various industrial, trade and public service organisations. Currently the Chief Executive Officer of Toppy Co (HK) Ltd, he is also a Member of the Hospital Authority and an Executive Committee Member of the Hong Kong Retail Management Association. 

Mr Fang said he was delighted to accept the offer and looks forward to working closely with all the QTS Council Members. "We will strive to strengthen and develop the QTS Scheme in order to enhance Hong Kong's service standards," he added.

The QTS Scheme is a certification programme launched by the HKTB in January 2000 to promote quality services. The QTS Council, comprising key representatives from the Government, business, tourism and relevant sectors, is responsible for overseeing the promotion and operation of the scheme. The HKTB has engaged BBTS to administer the QTS and commissioned the Hong Kong Productivity Council to conduct professional assessments. Visitors are encouraged to patronise merchants in the QTS Scheme, who are entitled to display a QTS decal after having achieved stringent service standards. Currently there are some 3,000 outlets representing 800 QTS organisations accredited QTS status.