New Headquarters for Pernas Hotel Management

Pernas Hotel Management (PHM), the managers of Malaysia’s Mutiara Hotels and Resorts, has relocated its Corporate Office Headquarters in Kuala Lumpur from Ampang Business Avenue to the 29th Floor of the Mutiara Kuala Lumpur property.

The new and centralised office in the centre of Kuala Lumpur’s Golden Triangle commercial district will ensure a more efficient operation for PHM and a better service to the travelling public.

The various operations of PHM now located on the 29th Floor of the Mutiara Kuala Lumpur include: Corporate Sales which is known as Yield & Revenue Management and Corporate Marketing Communications while its Central Reservations and Customer Loyalty Programme is located at Ground Floor of Kompleks Antarabangsa.

Puan Zarita Nordin, Group General Manager for PHM commented on the relocation: “This move makes good sense as related activities for our hotel management group are now under one roof in a downtown location. We have been working towards this move for some time as part of our strategy to improve the services to our clients who are not only our guests and the travelling public in general but also to our valued travel agents, airlines and other related services within the travel and hospitality industry.”

Puan Zarita continued: “The extensive RM85million renovation programme at the Mutiara Kuala Lumpur is progressing well and we expect to re-open soon. Being located on the 29th Floor of what will become one of the city’s most prestigious hotels is good for all the Mutiara Hotels and Resorts as we can use it to showcase all our properties throughout Malaysia.”

Mr. Halim Merican, General Manager, Yield and Revenue Management with PHM said on the move: “We now have all the sales and reservations for the group in one location and our guests or their agents can make a booking for any of our properties from anywhere in the world by one simple toll free phone call. There is natural synergy with a centralised operation in that we can cross sell all the properties in the group to offer travellers and corporate clients a property in Malaysia that best suits their needs and budget.”

The Mutiara brand brings to the travelling public truly Malaysian owned and operated hotels and resorts with touches that clearly identify the properties. Hotel guests know they are staying in a Mutiara hotel with international design and Malaysian hospitality. This means a combination of Malaysian culture, traditions and heritage plus the highest standards of international service and hospitality.

Mutiara Hotels and Resorts are managed by Pernas Hotel Management Sdn Bhd, a subsidiary of Pernas International Holdings Berhad. The group has six properties located in key cities and resort destinations throughout Malaysia that include Burau Bay (Langkawi); Johor Bahru (Johor); Kuala Lumpur; Pedu Lake (Kedah); Penang and Taman Negara/National Park (Pahang). 

The new address for the Corporate Office of Pernas Hotel Management (PHM) is:

PERNAS Hotel Management Sdn. Bhd.
29th Floor Mutiara Kuala Lumpur
Jalan Sultan Ismail
50250 Kuala Lumpur
Tel: (603) 2145 9880
Fax: (603) 2145 9870