The luxurious Shilla Hotel Seoul an official hotel for FIFA VIP members and guests during the 2002 World Cup Korea-Japan is getting its own team trained up for this major international sporting event, with the creation of a special elite "Dream Team" to look after World Cup VIPs and other important international visitors.
The hotel, which is owned by the Samsung Group and is Koreas only member of The Leading Hotels of The World, has handpicked 30 of its top staff, 25 of them female and 5 male, for a four-month, intensive World Cup preparation training, which will enable them to act as service ambassadors to the important foreign guests who will be staying at the hotel during the World Cup from May 31st to June 30th, 2002.
The classes include advanced English and Japanese language skills, schooling in the differences between Western and Eastern cultures, appreciation of international food and wines and even classes in golf to help them converse with VIP guests who may be spending some of their leisure time on the golf course. At the same time, the team are also taking classes in traditional Korean manners to help them project an image of traditional Korean hospitality to guests. In addition to the "Dream Team", all the hotels other staff are being given special training courses to prepare them for looking after hotel guests during the event. The hotels normal training budget has been doubled in preparation for the event.
"The World Cup is a very important opportunity for us to showcase our traditional Korean hospitality to overseas guests, as well as to promote good international relations by understanding the different culture of our guests from overseas" said Mr. In Kim , Executive V. P. and General Manager of The Shilla Seoul.
The Shilla Seoul is ideally located in the heart of the city in the beautiful grounds of the Yeong Bin Gwan a traditional Korean building which was formerly the countrys state guest house. The hotel was the official headquarters for the 1988 Seoul Olympic Games and was again singled out this time by FIFA, for its experience in hosting visiting international dignitaries and celebrities as well as its state-of-the-art facilities and impeccable service and luxury. As an official FIFA VIP Hotel, The Shilla will welcome the president of FIFA and other invited VIP guests. The hotel is one of the most luxurious and most technologically advanced hotels anywhere. The Shilla also prides itself on a high standard of personalised service and retains a distinctive Korean character, which sets it apart from the other luxury hotels in Seoul.
World Cup visitors travelling to games in the resort island of Jeju in the South, can also expect the same exemplary standards of service and hospitality at The Shilla Cheju This 429-room luxury Mediterranean style hotel commands a spectacular cliff-top location in the Chungmun Resort complex on the south coast of the holiday island. High profile events such as the World Cup are no stranger to The Shilla Cheju which has played host to innumerable royal, heads of state and such, and frequently hosts such high profile events as the APEC and Summit meetings. |
