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FREE RAIL TRANSFERS NOW ALSO FOR KLM E-TICKET PASSENGERS

13 June 2002

KLM is expanding its service range for e-ticket passengers. As of today, passengers traveling on e-tickets, as well as those who intend to pick up their tickets at the airport, will be able to travel to and from Schiphol free of charge with NS Dutch Railways. The service is currently running on trial and applies only to (e-)tickets booked via klm.nl or KLM Reservations.

Since October 1, 2000, passengers flying with KLM and partners have been granted free rail travel to and from Schiphol with NS Dutch Railways on presentation of their airline ticket. This special service was not available to e-ticket passengers, nor to those who intended to pick up their tickets at Schiphol. KLM and NS have now developed a special voucher for this specific passenger category. The vouchers are sent by e-mail. Passengers simply present the voucher and a valid identity document to obtain free NS rail transfers to and from Schiphol from any station in the Netherlands. The voucher is valid for both the outbound and homebound journey and must be retained by the passenger.

The service is currently running on trial and applies only to tickets booked via klm.nl and KLM Reservations. After evaluation, KLM and NS will extend the service to (e-) tickets booked via other sales channels. This is scheduled to take effect on August 1. KLM is currently conferring with agents on how the voucher can best be introduced, should it prove feasible.

During the trial period, the voucher is valid for:

- e-tickets booked via the 'Online Booking/Flight Reservation' module of www.klm.nl;

· e-tickets booked via KLM Reservations;

· Tickets that are to be picked up at Schiphol, booked via the 'Online Booking/Flight Reservation' module of www.klm.nl;

· Tickets that are to be picked up at Schiphol, booked via KLM Reservations.

The free rail service is subject to the following general terms laid down by KLM and NS:

· The NS rail service is valid from the day before the date of departure until the day after the date of return listed on the ticket.

· The ticket must be issued in the Netherlands.

· Passengers do not have to purchase a separate rail ticket. Passengers will be granted 2nd class travel to Schiphol and back from any station in the Netherlands on all NS trains. Passengers with Business Class tickets may travel 1st class aboard the train.

· The free rail service applies for all KLM, Northwest Airlines, KLM UK and Kenya Airways flights departing from Schiphol.

· The ticket must list the dates of departure from and return to Schiphol.

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