JUMEIRAH INTERNATIONAL OPENS CENTRAL RESERVATIONS OFFICE

Jumeirah International has officially opened its central reservations office in Dubai which will handle all room reservations for the Jumeirah International hotels in Dubai and London

Jumeirah International has officially opened its brand new central reservations office in Dubai, which will be handling reservations for all Jumeirah International hotels in Dubai and London.

Jumeirah International Reservations is located in the Emirates Towers and will act as a support function for its hotels in Dubai and London. The central reservations office will exist of eight reservation agents, a supervisor and a manager. Main languages represented are English, Arabic, Hindi and German. During Ramadan the office will be open from 9am to 9pm daily and after Ramadan opening hours will be extended from 8am to 10pm seven days a week, covering the business day in Europe as well.

A web-based reservation system, tailor-made to the needs of the company is used and reservations made by Jumeirah International Reservations will automatically be transferred into the front office management system of the hotels as the reservation agents have last-minute availability access to all Jumeirah International hotels. Direct confirmations will be sent to the customer either by fax or e-mail.

Toll free telephone numbers will be available for callers from the United Arab Emirates, the Kingdom of Saudi Arabia, Bahrain, United Kingdom and Germany and in addition selected countries will have toll free fax numbers as well.

The central reservations office will offer customers more convenient and flexible options of processing their reservation requests, and total access to all the Jumeirah International hotels through one toll free number.

Notes:

Jumeirah International properties are regarded as among the most luxurious and innovative in the world and have won numerous travel and design awards. The group encompasses the stunning and world-renowned Burj Al Arab that has already become a true icon and landmark for Dubai, the award winning Jumeirah Beach Hotel, Emirates Towers Hotel, Offices and Shopping Boulevard, The Jumeirah Beach Club, The World Trade Centre Hotel Dubai and Wild Wadi water park.

As of the 1st of December Jumeirah International has taken over two prestigious hotels in London, The 220-room Carlton Tower and the Lowndes Hotel. In addition the group opened The Emirates Academy of Hospitality Management this Summer and the company’s latest development is the unique resort development Madinat Jumeirah, announced during the Arabian Travel Market in Dubai in May, of which its first phase scheduled to open mid 2003.