American
Airlines and TWA today announced that members of their respective
airport clubs will be given access to each other’s clubs systemwide. The
reciprocal access will begin in February, pending receipt of necessary
regulatory approvals. An exact start date will be announced soon.
American Airlines operates 50 Admirals Clubs at major airports
throughout the United States, Canada, the Caribbean, Europe, Latin
America and Japan. TWA has 15 Ambassadors Clubs in the U.S. and one in
Paris.
Admirals Club and Ambassadors Club members will be able to gain access
to any of the American and TWA clubs simply by showing their valid
membership cards and a day-of-flight ticket without having to pay any
special access fees.
The program also will provide access to TWA Ambassadors Clubs for
eligible customers of oneworld, a global alliance that, in addition to
American, includes AerLingus, British Airways, Cathay Pacific, Finnair,
Iberia, LanChile and Qantas.
"What it means for TWA’s club members is access to a whole new array of
lounge facilities at points across the globe," said Mike Gunn,
American’s executive vice president of marketing and planning. "From
Toronto to Tokyo, and from Santiago to Seattle, they can enjoy the
comfort and many special features of our Admirals Clubs, using their
Ambassadors Clubs membership as the key."
"American Airlines and TWA are taking one more step toward the proposed
acquisition of the assets of TWA by American," said Don Casey, executive
vice president of TWA marketing. "In the next few months we will
continue to offer the same great customer service and schedule
reliability our customers have come to expect from TWA, and we’ll be
adding value for our customers as we anticipate bringing them more and
more of the benefits of access to American’s worldwide network of
flights and facilities."
Today’s lounge announcement comes less than two weeks after American
assured members of TWA’s Aviators frequent flyer program that their
mileage balances will have even greater value as part of American’s
expansive AADVANTAGE mileage rewards program once all necessary
approvals are secured.
When that happens, American said it intends to enroll Aviators members
into the AADVANTAGE program, and existing Aviators portfolio balances
will be credited to their AADVANTAGE accounts. Aviators members who
already participate in AADVANTAGE will have their existing Aviators
account balances credited to their AADVANTAGE accounts. There will be no
need to open new AADVANTAGE accounts.
American established the industry’s first VIP lounge in 1939 with the
opening of the Admirals Club at New York’s LaGuardia Airport. Today, the
Admirals Club network includes 33 facilities in the U.S. and Canada and
17 international facilities.
Services available at Admirals Clubs include assistance with airline
reservations, seat selection, boarding passes, and electronic upgrades
on American. At most U.S. Clubs, members can enjoy such special touches
as individual workstations, personal computers with Internet access,
MobileStar broadband wireless Internet access, data ports, laser
printers, fax machines and photocopiers. Conference rooms are equipped
with speaker phones and presentation boards and include complimentary
beverages. At some Admirals Clubs, private shower suites are available.
At four major U.S. locations – Chicago O’Hare, Dallas/Fort Worth
(Terminal C), LaGuardia and San Francisco – there are Admirals Club
Executive Centers with all the state-of-the-art amenities to conduct
business at a convenient airport location. An Admirals Club membership
is not required to use these facilities.
TWA’s Ambassadors Clubs feature full-service bar, complimentary soft
drinks, coffee and morning pastries. Representatives can confirm
flights, issue boarding passes and assist with future TWA reservations.
The Clubs also have business centers that are equipped with dataports
and electrical outlets for laptop computers as well as a fax machine.
Eight clubs also feature conference rooms.
Additionally, TWA and TEAMGroup Media Network have introduced 42-inch,
flat-screen, gas plasma televisions at 12 Ambassador Clubs in the U.S.
These televisions broadcast DIRECTV, featuring CNNfn business news and a
wide range of other programming. |