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AMERICAN AND TWA UNVEIL PLAN TO GIVE THEIR CLUB MEMBERS RECIPROCAL ACCESS PROGRAM MEANS GREATER FLEXIBILITY AND CONVENIENCE FOR ADMIRALS CLUB AND AMBASSADORS CLUB MEMBERS

Travel News Asia Date: 31 January 2001

American Airlines and TWA today announced that members of their respective airport clubs will be given access to each other’s clubs systemwide. The reciprocal access will begin in February, pending receipt of necessary regulatory approvals. An exact start date will be announced soon.

American Airlines operates 50 Admirals Clubs at major airports throughout the United States, Canada, the Caribbean, Europe, Latin America and Japan. TWA has 15 Ambassadors Clubs in the U.S. and one in Paris.

Admirals Club and Ambassadors Club members will be able to gain access to any of the American and TWA clubs simply by showing their valid membership cards and a day-of-flight ticket without having to pay any special access fees.

The program also will provide access to TWA Ambassadors Clubs for eligible customers of oneworld, a global alliance that, in addition to American, includes AerLingus, British Airways, Cathay Pacific, Finnair, Iberia, LanChile and Qantas.

"What it means for TWA’s club members is access to a whole new array of lounge facilities at points across the globe," said Mike Gunn, American’s executive vice president of marketing and planning. "From Toronto to Tokyo, and from Santiago to Seattle, they can enjoy the comfort and many special features of our Admirals Clubs, using their Ambassadors Clubs membership as the key."

"American Airlines and TWA are taking one more step toward the proposed acquisition of the assets of TWA by American," said Don Casey, executive vice president of TWA marketing. "In the next few months we will continue to offer the same great customer service and schedule reliability our customers have come to expect from TWA, and we’ll be adding value for our customers as we anticipate bringing them more and more of the benefits of access to American’s worldwide network of flights and facilities."

Today’s lounge announcement comes less than two weeks after American assured members of TWA’s Aviators frequent flyer program that their mileage balances will have even greater value as part of American’s expansive AADVANTAGE mileage rewards program once all necessary approvals are secured.

When that happens, American said it intends to enroll Aviators members into the AADVANTAGE program, and existing Aviators portfolio balances will be credited to their AADVANTAGE accounts. Aviators members who already participate in AADVANTAGE will have their existing Aviators account balances credited to their AADVANTAGE accounts. There will be no need to open new AADVANTAGE accounts.

American established the industry’s first VIP lounge in 1939 with the opening of the Admirals Club at New York’s LaGuardia Airport. Today, the Admirals Club network includes 33 facilities in the U.S. and Canada and 17 international facilities.

Services available at Admirals Clubs include assistance with airline reservations, seat selection, boarding passes, and electronic upgrades on American. At most U.S. Clubs, members can enjoy such special touches as individual workstations, personal computers with Internet access, MobileStar broadband wireless Internet access, data ports, laser printers, fax machines and photocopiers. Conference rooms are equipped with speaker phones and presentation boards and include complimentary beverages. At some Admirals Clubs, private shower suites are available.

At four major U.S. locations – Chicago O’Hare, Dallas/Fort Worth (Terminal C), LaGuardia and San Francisco – there are Admirals Club Executive Centers with all the state-of-the-art amenities to conduct business at a convenient airport location. An Admirals Club membership is not required to use these facilities.

TWA’s Ambassadors Clubs feature full-service bar, complimentary soft drinks, coffee and morning pastries. Representatives can confirm flights, issue boarding passes and assist with future TWA reservations. The Clubs also have business centers that are equipped with dataports and electrical outlets for laptop computers as well as a fax machine. Eight clubs also feature conference rooms.

Additionally, TWA and TEAMGroup Media Network have introduced 42-inch, flat-screen, gas plasma televisions at 12 Ambassador Clubs in the U.S. These televisions broadcast DIRECTV, featuring CNNfn business news and a wide range of other programming.

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