Virgin Blue
confirmed today that it would not cancel any of its flights despite
Ansett's endeavour to stifle competition by the withdrawal of terminal
access without warning and within 24 hours of the start of new services.
The move, which demonstrates behaviour not seen since the days of
Compass, has forced Virgin Blue to call out extra staff to prepare for
manual boarding and baggage handling processes at both Launceston and
Canberra to insure any delays to passengers are minimised.
Ansett's sudden action comes on the eve of the launch of Virgin Blue's
first flight between Canberra and Melbourne and the addition of a second
daily service between Launceston and Melbourne.
While Virgin Blue acknowledges that no formal contract had been
finalised, Virgin Blue’s long standing use of Ansett facilities and the
lack of any indication to the contrary, led Virgin Blue to believe that
Ansett would continue to honour standard industry practices.
Virgin Blue Chief Executive Brett Godfrey stated "Since these facilities
are virtually unutilised, this clearly reflects a policy that is solely
focused on damaging people's travel plans at the last moment. We believe
an airline should be looking at how to get passengers on its own flights
instead of trying to inconvenience those who chose to travel with
another carrier. In any case, it shows that a company that has
proclaimed to be 'Flying for Australia' is in fact only focused on being
vindictive and clearly not acting very Australian.”
Brett Godfrey added, "For all Tesna's talk about being ‘the spirit of
competition’, clearly this view doesn't apply to the routes they fly. If
their business plan requires Australia to return to the traditional
airline environment where low fare operators are stifled while high
priced duopoly rips off the travelling public, they may be disappointed
since Virgin Blue will be around for a lot longer than Compass".
He concluded by noting, "It is unheard of for an Administrator to be
turning away the tens of thousands of dollars we were expecting to pay
for terminal access between now and January 31. Clearly the creditors as
well as the staff who hope to receive more than their minimum
entitlements need to start asking just how many millions of dollars has
Ansett lost or is expecting to lose in the next two months?"
Virgin Blue hired hundreds of staff since the collapse of Ansett, with a
large percentage of recent intakes including former Ansett employees.
The airline has also signed numerous corporate contracts with former
Ansett key accounts left stranded by the airline's collapse.
Virgin Blue has faced a variety of challenges since day 1 and the
company is confident that it will overcome this one in the same way it
has done with the others. The airline has always stated that Australia
can support three well-run airlines that are focused on their customers
and operate in the spirit of fair competition that exists elsewhere.
The airline will spend the next 24 hours focusing on taking measures to
ensure that all of its guests are provided with Virgin Blue's award
winning service and minimal delays to their travel plans.
In light of the special situation, Virgin Blue ask guests to try and
check-in 60 minutes prior to departure to ensure an on-time departure.
Virgin Blue, Australia’s only true low fare airline, will be servicing
every state and territory by Christmas, with its fleet of brand new Next
Generation Boeing 737 aircraft. |