KLM The
Netherlands (KLM) and VLZ, the Dutch association representing air travel
and corporate travel agents, reached agreement in December 2000 on
introducing a new remuneration structure. The agreement, known as the
Swan Covenant, was to be implemented on January 1, 2002.
In a letter dated August 2, 2001, VLZ withdrew its support for the
agreement and indicated that the association wished to reopen talks on
the issue.
On Monday, August 27, 2001, the full VLZ Executive Committee and the KLM
The Netherlands executive met for further talks. At the meeting, seven
months after the covenant had been agreed, VLZ tabled four demands,
requiring KLM’s unconditional assent to all four.
KLM could not assent unconditionally to these demands, and VLZ did not
wish to negotiate the openings offered by KLM. To KLM’s great
disappointment, VLZ consequently withdrew its support for the covenant.
KLM had brought the parties around the table last year with the
intention of negotiating a new structure in joint consultations, and was
under the impression that this goal had been achieved in December 2000.
This represents a substantial disillusionment for KLM, as the company
considers that VLZ has withdrawn its support on improper grounds.
KLM now has no other choice than to proceed with implementing the new
remuneration structure and will negotiate further with each party
individually. |