Virgin
Atlantic Airways today announced that it will become the first airline
to offer e-mail and Internet facilities to all passengers from the end
of the year. The airline has signed an agreement with Tenzing
Communications to provide e-mail and Internet onboard Virgin Atlantic
flights through seat-back television screens or passengers’ laptops.
The Tenzing system utilises the aircraft satellite communications
equipment for air-to-ground communications with an on-board proxy server
delivering content to passengers over a cabin local area network (LAN).
All passengers will be able to send and receive e-mails from their
laptop, access the Internet and send text messages via the seat-back
video screen, all of which are then fed to the e-mail server.
Richard Branson, chairman of Virgin Atlantic, said;
“Virgin Atlantic has always led the way with inflight technology and
entertainment and we will continue to deliver the most advanced inflight
entertainment experience available to passengers.
“The introduction of e-mail and Internet capabilities will enhance our
award winning inflight entertainment for all passengers – unlike other
airlines who focus solely on those in business class. Economy passengers
will be able to e-mail friends and surf the best of the web while
business passengers will be able to remain connected and up to date with
their e-mails throughout the flight.
“In traditional Virgin style we’ll add a fun element as well with e-mail
messages sent from the plane showing up as being from the something like
passenger’s name @emailhighclub.com ”
Tenzing is the only service provider offering both broadband and
narrowband solutions to airlines, allowing carriers and their passengers
the most choice in technology implementation. The new services will be
integrated into the new Matsushita MAS3000 system which will be launched
at the end of the year on a Boeing 747-400 and then be rolled out across
the fleet.
Alan Pellegrini, president and chief operating officer for Tenzing
Communications Inc. said;
"Partnering with Virgin Atlantic, a true frontrunner in the airline
industry, is a great success for Tenzing. Virgin Atlantic has been
innovative in so many areas of passenger entertainment and comfort that
it seems only natural that they would be the first airline to deploy our
Internet and e-mail solution for all passengers regardless of their
class of travel.”
Last year Virgin Atlantic introduced Earth Calling, a service which
allows passengers to charge their air-to-ground calls to their GSM
account and also allows passengers to receive their mobile calls whilst
in flight. This service combined with Internet access and e-mail means
passengers travelling with Virgin Atlantic will have all the facilities
of a modern office at their fingertips.
Lysette Gauna, Head of Media at Virgin Atlantic said;
"Earth Calling and e-mail and Internet access onboard form part of a new
and exciting revamped inflight entertainment offering including a
totally redesigned Hot Air magazine, a new channel line up, graphic
identity and new safety video and will culminate in the launch of a new
digital entertainment system at the end of the year.”
The new digital system manufactured by Matsushita will provide
passengers with more than 200 hours of digital video on demand
entertainment on their individual seat back television screens with the
highest resolution onboard to date. |