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CONTINENTAL AIRLINES' ONEPASS PROGRAM WINS FOUR TOP FREDDIE AWARDS

Travel News Asia Date: 26 April 2001

Continental Airlines' (NYSE: CAL) OnePass frequent flyer program today garnered four top Freddie Awards, including "Program of the Year" and "Best Elite-Level Program," during InsideFlyer's 13th Annual Freddie Awards ceremony. The OnePass program also received the "Best Award" in recognition of reduced miles from the U.S. to Latin America, as well as "Best Web Site" for 2000.

Continental has won more Freddie awards than any other major airline, including "Best Elite-Level Program" 11 times out of the past 12 years. Continental has won "Best Web Site" and "Program of the Year" for four consecutive years.

"There is no higher compliment than that which comes from the people you serve every day," said Vice President of Marketing Mark Bergsrud. "This clearly indicates that our customers think we're meeting their needs and adding value to their travel experience. It also demonstrates that our employees are consistently providing a high-quality product that our customers are willing to buy again and again."

InsideFlyer's Freddie Awards have become the oldest and most prestigious frequent flyer awards since their inception in 1988. This year, a total of 164,891 ballots were cast. The awards represent excellence in frequent travel programs and rate the best frequent flyer and frequent guest programs in nine different categories.

Continental Airlines is the fifth largest airline in the U.S., offering more than 2,200 departures daily to 133 domestic and 92 international destinations. Operating hubs in Newark, Houston, Cleveland and Guam, Continental serves more international cities than any other U.S. carrier, including extensive service throughout the Americas, Europe and Asia.

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