Due to last
week’s horrific terrorist attacks affecting people around the world, the
airlines, and other companies in the travel industry, Galileo
International (NYSE: GLC), a leading provider of electronic global
distribution services (GDS) for the travel industry, supported by its
prospective owner, Cendant Corporation (NYSE: CD), is reaching out to
provide financial support to the airlines and all other travel supplier
customers. To assist during this unprecedented period of turmoil in the
travel industry, Galileo is extending substantial booking fee credits to
its supplier customers. This, in addition to previously announced
assistance to travel agency and corporate customers, totals several
million dollars of direct support to the industry.
“This is a difficult time for all of us in the travel industry. To
rebound from this tragedy will require unity and endurance,” said James
E. Barlett, chairman, president and CEO of Galileo. “During this period
of adversity, we believe it is absolutely essential to support our
customers as we work together to rebuild this dynamic industry.”
Airlines are struggling with reduced schedules and traffic; hotels are
experiencing drastically reduced occupancy rates; and all other travel
suppliers are grappling with similar hardships. Galileo recognizes it
will be some time before travel suppliers resume normal operations.
“While Galileo and its travel suppliers are all experiencing the
financial ramifications of this tragedy, we felt as partners in this
industry that it is especially important to provide an extra level of
support to our supplier customers,” said Cheryl Ballenger, Galileo’s
executive vice president and chief financial officer.
Earlier, Galileo extended relief to U.S.-based travel agency and
corporate customers, who have also been greatly impacted by this
tragedy, by not holding them financially responsible for shortfall fees
caused by any drop in bookings during the month of September.
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