Since many of
our meetings are held overseas, we train our planners to anticipate the
worst case scenario and plan accordingly. Today - we are facing what has
to be the ultimate worst case scenario. We never anticipated anything
like it. Sad to say, we were caught unprepared.
When the attack took place on Sept 11, our advance party was already in
Cairo, Egypt. with most of our supplies - conference bags, badges,
certificates of participation in papyrus- participants' names
handpainted in hieroglyphics, silver cartouche for speakers and other
unique items from the Land of the Pharaohs. The International
Technology, Meetings and Incentives Conference for meeting professionals
was scheduled to start on Sept 16 with a dinner and Light and Sound Show
at the Great Pyramids, meetings industry sessions on a Nile cruise and
close at the Mediterranean Travel Fair in Cairo.
I was booked on an Egypt Air flight 2 days later. My bags were packed,
tickets and passport in my purse.
Minutes after the first plane hit the World Trade Center, my phone was
ringing off the hook and my computer started buzzing with dozens of
email. These multiplied rapidly minutes after the Pentagon, a few miles
from our office, was hit. Dumbfounded, I stared simultaneously at
cnn.com and the television - desperately hoping one or the other would
say it was all just a cruel hoax.
As I tried to gather my wits around me - I sent out the first of several
email to all participants. "Please don't panic. I will keep you
updated.".
For over a year, we had been anticipating a meeting at the Great
Pyramids and on the River Nile with great excitement. The destination
that was so intriguing because of its wonders, treasures and exotic
culture - now suddenly seemed so dangerous.
Meanwhile I was trying to trace the whereabouts of 2 colleagues who were
scheduled to meet with an American Express executive at the World Trade
Center that morning. Please, Lord, I prayed, let them be safe.
I spent countless hours chasing information sources. Both the Department
of State and the US Embassy in Cairo said there are no apparent signs
that US citizens are in imminent danger in Egypt. They are neither
evacuating US citizens nor issuing a travel advisory to Egypt. The
Minister of Tourism of Egypt himself called to assure me that we will be
safe and that he will personally see that we are very well taken cared
of. Security had been increased 200% at the airport and in all tourist
attractions. Marshals are now in every tour bus. Our DMC let me talk
with the leader of another American group who was having their annual
meeting in Cairo at the time of the attack. They are proceeding
normally, he said. The only difference he could see was that there are
guards everywhere and strangers were stopping them in the streets
saying, "Americans - we love you. Don't be afraid".
"Please don't cancel, " our DMC pleaded. "Egypt is safe. Your group will
be treated royally here. Everything is all set"
With all the security measures in US airports, this seemed to be the
safest time to travel.
But the participants were shaken and grieving. As the departure dates
came closer, it became painfully obvious that we will not be able to
achieve the objectives of the conference. It would be difficult to focus
on the agenda and enjoy the wonders of this unique destination when you
are jittery and can only think of what's happening to your family back
home.
Some participants disagreed, "If we cancel, we let the terrorists win".
Thank God for email - we quickly reached a consensus: Re-schedule.
Time was of the essence. A couple of professional colleagues and
personal friends were still unaccounted for. "6000 body bags ordered for
New York", the news launched a thousand butterflies in my stomach. The
computer buzzed - another urgent email. "I am afraid that meeting was
confirmed for 9:00 am Sept 11. They had to be at the World Trade Center
no later than 8:45 am. And guess what - Linda was supposed to be at a
meeting at the Pentagon 10:00 am Sept 11, too. I will keep calling - and
let you know."
We still do not know.
The Egypt meeting is now re-scheduled to January 11-15, 2002, just
before our meeting in Paris, France. We gave free registration for the
Paris meeting to all those re-scheduling. We asked Egypt Air to allow
them to add Paris without additional charge.
Through the tears, we are busy revamping the agenda to address the new
realities in our suddenly changed world. How does this impact the
meetings industry? What can we do? A participant asked "If we understand
each other more, wouldn't we fear each other less?"
The program is shaping up to be richer, more substantive - than it had
ever been.
A speaker from Great Britain has offered to "share with you my
experiences of terrorism ( a couple of close calls) in London and how
the British people have learnt to live with the constant threat".
We have issued a call for speakers who can discuss the implications of
this tragedy in our industry and what we can do.
An economist member wrote "What we can do - in the simplest terms, is
make more money. It is our patriotic duty to turbo-prop our businesses
and spend more money to help the world economy. I will bring a venture
capitalist and someone from the Small Business Administration if that
will help"
We will set up small partnering sessions where we can explore the
possibility of partnering with colleagues around the world in setting up
trade missions, study tours, business conferences and others. Now, more
than ever, is the time to internationalize. Another email said "We
cannot retreat to our homes and hide from the world. The world that sees
less of us belongs more to them".
Technology is taking center stage in the war against terrorism. We must
all be internet - savvy - not just to help us in our jobs but also to
watch out for dangerous thought patterns that can threaten our lives. We
will enhance all the scheduled sessions on technology including
"Building Online Communities".
We will revamp our Children's event to a half-day children's camp for
world understanding and tolerance We have been hosting disadvantaged
children just before the start of our annual conference for several
years now. It has been one of our small successes. At a recent lunch
with our partners in Costa Rica, Thailand and Morocco, they told me how,
months after the event, everytime the children drive or walk by the
hotel, they want to go in and see the "kind Americans".
Little acts of kindness. These are not hard to do.
We trust our powerful military will take care of the evil adults. We
will focus on the children. We need volunteers to take this children's
camp for tolerance and understanding around the world quickly. Help is
needed in developing learning materials and fundraising plans. Please
see www.cimpa.org/camps.htm
With 3 precious colleagues still missing (MISSING?) , I am exhausted and
emotionally drained..
Worst case scenario. Could anyone have imagined this? It is tempting to
just sit here and whine, "Why us? Why here?" - but that will not do any
good. So I keep planning... and keep on going.....
This tragedy has affected us all. But I am determined that it will not
defeat us.
Andrea Sigler,PhD
President, CIMPA
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