As the most
senior executive of the Hong Kong Tourism Board, Clara Chong will lead
the reconstituted organisation in attaining new standards of excellence
and taking Hong Kong tourism into a new era from 1 April 2001.
A consummate marketing professional, Ms Chong joins the organisation
after 15 years with Standard Chartered Bank, where since October 2000
she has undertaken the dual roles of Country Head, Credit Card &
Personal Loan, Hong Kong and China, and worldwide Group Head, Strategic
Marketing & Customer Development. During her stewardship of the credit
card business, Standard Chartered has become Hong Kong’s largest credit
card issuing bank.
After graduating with Honours in Chemistry from the University of
Nottingham, England, in 1980, Ms Chong gained an MBA in marketing from
the University of Bradford, then returned to Hong Kong to join the Time
magazine group in 1982. She was appointed Circulation Manager for the
Asian edition of Fortune International in 1984, then New Business
Manager for Time in Southeast Asia the following year.
She moved to Standard Chartered Bank in 1986 as Direct Marketing
Manager, Consumer Banking, Hong Kong, then managed the Asset Products
and Liability Products businesses before being appointed Senior
Marketing Manager, Hong Kong in 1992. Her achievements in marketing were
recognised in the Hong Kong Management Association’s Marketing
Excellence Awards with Gold Award for Outstanding Campaign in 1989 and a
Silver Award in 1996.
As Head of Card Services, Hong Kong, from 1997 to 2000, Ms Chong led the
acquisition team for the Chase card portfolio and also secured numerous
credit card industry awards for Standard Chartered Bank.
Fluent in English, Cantonese and Mandarin, Ms Chong is married with a
young son and among her spare time interests, is a member of the Haven
of Hope Old People’s Nursing Home charity.
She took up her new responsibilities on 19 March 2001. |