"World's
Largest Hotel Chain" launches wireless capabilities
Today, Best Western enters the m-commerce (mobile commerce) arena by
launching the first phase of its wireless capabilities. The company
announced that it will expand its already strong Internet presence to
mobile customers.
The new application will allow users of Web-enabled phones, pagers and
PDAs to access Best Western information on the go. Customers will be
able to search for hotels by major city or conduct a city search, check
availability using arrival and departure dates, research hotel facts and
information, check Gold Crown Club (Best Western's frequent traveler
program) point balances and click-to-dial any of Best Western's
toll-free reservations numbers.
"The launch of our wireless site was the next logical step in our
e-commerce strategy," said Mary Beth Knight, vice president of
E-Commerce for Best Western. "This application increases accessibility
to our highly acclaimed Web site and keeps Best Western on the forefront
of this rapidly advancing technology."
Future wireless plans include online booking. The company is also
testing m-wallet capabilities that would allow consumers to store
payment and billing information on their wireless device to ease booking
procedures.
Best Western is the world's largest hotel chain. As of the third fiscal
quarter ending August 31, the company had 4,065 hotels in 82 countries
and territories. It is a membership association of independently owned
and operated hotels that provides marketing, reservations and
operational support to its members. |