CONTINENTAL AIRLINES TO RESUME CLEVELAND-LONDON SERVICE IN APRIL

Additional winter services now available to Florida, Caribbean destinations; Airport of the Future on line

Continental Airlines (NYSE:CAL) Chairman and Chief Executive Officer Gordon Bethune and Cleveland Mayor Michael White announced today the airline will resume daily service between Cleveland and London/Gatwick on April 15 - a month ahead of the schedule set when Cleveland's transatlantic service was temporarily suspended in September.

Continental also announced seasonal additions to its schedule from Cleveland to several warm-weather destinations, including increased service to San Juan, Puerto Rico; Fort Lauderdale, Jacksonville, Orlando, Miami, West Palm Beach, Fort Myers and Tampa, Fla.; and new year-round Saturday service to Nassau, Bahamas.

"The changes we are announcing today underscore our commitment to Cleveland and the integral role this region plays in the Continental system," Bethune said.

"Our decision to restart London service ahead of schedule is largely due to the tremendous support provided by Mayor White and the Cleveland business community. Likewise, we would have a far more difficult time adding frequencies to our warm-weather destinations - as we've done in years past - were travelers in northeast Ohio not beginning to return to the skies."

"The announcements that Continental Airlines made today testify to the strength of the partnership that we have enjoyed for many years," said Mayor White.

"Continental has consistently demonstrated its commitment to our City through major investments in the airport and ongoing expansion of its service. Throughout the years they have kept their word and maintained their loyalty. Cleveland could not ask for a better partner."

Cleveland - London Beginning April 15, Continental flight 66 will depart Cleveland at 7 p.m., arriving at London's Gatwick Airport at 7:20 a.m. the next day.

London/Gatwick-Cleveland service resumes April 16. Continental flight 67 will depart daily from London at 11:55 a.m. and arrive at Hopkins at 3:30 p.m. the same day.

Continental's Cleveland-London service was launched in June 1999 as Cleveland's first daily transatlantic flight, carrying approximately 188,000 passengers since the route's inception. In addition to Cleveland travelers, the flight carries customers who originate in other U.S. cities and connect at the Hopkins International hub.

Continental will operate the service with Boeing 757 aircraft that have been specially equipped for international service. The aircraft seats 16 passengers in BusinessFirst and 156 passengers in coach.

Cleveland - Warm Weather Destinations During the peak holiday season through Jan. 2 and the peak winter season of mid-February through April, Continental will increase service to several warm-weather destinations. Continental will serve San Juan, Puerto Rico daily with the 124-seat new-generation Boeing 737-700. In addition, Continental will operate four daily flights from Cleveland to Orlando, three daily to Fort Lauderdale, three daily to Tampa, three daily to Fort Myers, one daily to Miami and one daily to West Palm Beach. The traditional summer schedule returns in May. Through Jan. 2, Continental also will operate a fourth daily flight to Los Angeles and Continental Express will operate one daily flight to Jacksonville, Fla.

Continental also will link Cleveland with Nassau, Bahamas, year-round with one Saturday flight beginning Dec. 22.

Airport of the Future Continental has completed the installation of a new interactive ticket counter facility in Cleveland, which includes 30 check-in positions that are configured with Continental's industry-leading eService self-check-in capability. Customers with electronic tickets now have the option to manage the check-in process themselves or to be assisted by a Continental agent.

Agents in turn are able to offer a more personalized check-in experience, working shoulder-to-shoulder with customers, instead of across a counter. With the new interactive check-in capability, Continental has significantly reduced the time needed for customer check-in while maintaining a higher level of customer service and personal interaction.

The eService Center self-check-in devices allow eTicket customers to check in, check luggage and print boarding passes and receipts using a touchscreen display. Customers also have the option to change seats using an interactive seat map, change flights and add a OnePass frequent flyer number.

Recently, more than 70 percent of Cleveland customers with eTickets checked in using the eService Centers, the best record ever recorded at Continental's hubs of Cleveland, New York/Newark and Houston. On an average day, more than half of Continental's Cleveland-originating customers use the eService Centers.

Systemwide, about 75 percent of Continental customers use eTickets, of which more than 40 percent typically use an eService Center to check in. Continental operates more than 600 eService Centers in 90 U.S. airports, the most extensive network of self-check-in kiosks in the world.

Continental Airlines is the fifth largest airline in the U.S., offering more than 1,900 departures daily to 122 domestic and 89 international destinations. Operating hubs at New York/Newark, Houston, Cleveland and Guam, Continental serves more international cities than any other U.S. carrier, including extensive service throughout the Americas, Europe and Asia.