Cathay Pacific
Airways today marked the first anniversary of the launch of its
comprehensive e-Business strategy with the announcement that its notiFLY
Flight Paging service has now been expanded worldwide. Mobile phone
subscribers in every country served by Cathay Pacific can now receive
automatic notiFLY text messages to confirm their chosen flight arrival
or departure times and advise them of any changes. These messages are
available in English, Chinese, Japanese and Korean.
Cathay Pacific's Deputy Chairman and Chief Executive David Turnbull
said: "When we announced our e-Business Strategy on 17 October last year
we made it clear that we were looking at projects offering service
enhancements for our customers and revenue enhancements for the airline.
In these difficult economic times those objectives are now more relevant
than ever. The new worldwide notiFLY service is an excellent example of
a product that makes life easier for our customers and reduces the cost
of distributing accurate, timely flight information all around the
world."
To request a notiFLY message passengers or their friends and colleagues
simply enter the flight details and their mobile phone number via either
the Cathay Pacific Website - www.cathaypacific.com - or a handheld
device such as a Palm PDA. Customers checking in online can simply
select the notiFLY option as part of the process.
When the notiFLY service for mobile phone users was launched last year
it was available in Hong Kong. Soon Taiwan, Korea, Philippines,
Singapore, Malaysia and, Thailand were added. Today the free service has
been expanded to another 33 countries and territories namely -
Australia, Austria, Bahrain, Belgium, Canada, China, Czech Republic,
Denmark, Finland, France, Germany, India, Indonesia, Ireland, Italy,
Luxembourg, Macau, Netherlands, New Zealand, Norway, Pakistan, Portugal,
Saudi Arabia, South Africa, Spain, Sri Lanka, Sweden, Switzerland,
Turkey, UAE, UK, USA and Vietnam.
In addition to mobile phone messages, notiFLY can also send flight
arrival or departure details via email. Long-haul flights can often
arrive well ahead of schedule but with notiFLY family and friends get
plenty of notice when to be at the airport. Many thousands of customers
use the service every month including chauffeurs collecting clients and
courier services awaiting urgent packages. During disruptions such as
typhoons the service has proved extremely popular.
The worldwide expansion of the notiFLY service is provided in
conjunction Unimobile Inc., a leader in global mobile message solutions
based in Santa Clara, California. notiFLY uses the Unimobile Intelligent
network and Mobile Messaging Platform. |