Cathay Pacific
Airways today announced the launch of the world's first comprehensive
Online Check-In service allowing passengers to check in for flights via
the Internet before heading to the airport. The new Online Check-In
service allows passengers to save valuable minutes before departure and
gives them the added confidence of knowing their confirmed seat number
up to 48 hours before departure.
Passengers can request window or aisle seats, just as they would at the
airport. They can check-in anywhere they have a connection to the
Internet - from home, or office, or even an Internet café. Boarding
passes are collectable on arrival from dedicated counters at Hong Kong
International Airport, and at most of Cathay Pacific's international
destinations. The service is initially available for all Asia Miles and
Marco Polo Club members and their traveling companions.
As an added bonus, passengers who check-in for flights before 15 March
via the Website - www.cathaypacific.com - will receive an extra 1,000
Asia Miles.
Cathay Pacific Director Service Delivery Robert Cutler was the first
passenger to try the new service as he checked in on a flight to Japan
from the comfort of his home. The whole process from log-in to log-out
took him less than a minute.
He said: "This new service will be extremely useful for our passengers
and will save them crucial time at the airport and give them the
certainty of a confirmed seat. It is yet another e-Business first for
Cathay Pacific. It is probably also the first time a new service has
been launched by a company director still wearing his pyjamas!"
Although some airlines already offer limited Internet check-in services,
Cathay Pacific is the world's first airline to offer the general public
an online check-in service on almost all outbound and inbound
international routes. The airline has opened dedicated boarding pass
collection counters at all but 10 of its destinations.
The Online Check-In service can be used up to 90 minutes before flight
departure, and boarding passes must be collected at least 60 minutes
before departure. Passengers can also check-in luggage when collecting
the boarding pass.
Online Check-In is just part of the suite of new services that help make
Cathay Pacific Asia's leading e-Business airline. One of the travel
tools, notiFLY Flight Paging, allows passengers to enter flight details
via the Website and get a reminder via email - and in Hong Kong and
Taiwan, also a mobile phone text message - to confirm that flight's
timing. notiFLY can also warn if the flight is early, or delayed by more
than 30 minutes. |