China Southern
Airlines (NYSE: ZNH) (HKSE: 1055), the largest airline in The People's
Republic of China is pleased to report that it has recorded high marks
in annual evaluations by international freight forwarders in Chicago and
throughout the USA for its customer service on its Chicago/China
all-cargo service.
Each year, key cargo accounts in the USA independently evaluate various
aspects of cargo airlines - rating them in areas such as customer
service and on-time delivery. Also critiqued is how cargo airlines
handle extra large, heavy-duty imports into The United States of America
or manage specialty export transports such as live animals for either
breeding or processing.
Some of the largest freight forwarders in the USA participated in this
year's informal cargo evaluations, including: Expiditors International;
Danzas/AEI; Scanwell Air Freight; U-Freight; Schenker and Circle
International.
"In 2000, we rated pretty high with our key freight forwarders but this
year we garnered some of the highest scores for excellent customer
service," said Wayne Chen, General Manager, Cargo.
"We take very good care of each freight forwarder's shipment, not just
because they send us a steady flow of business but because we care our
customer. Personal service and personal attention to detail is what
business is all about with China Southern Airlines," added Chen.
China Southern Airlines' offers Boeing 747-400 cargo flights from
Chicago to Shenzhen with a cargo stop in Shanghai, China each Wednesday,
Friday or Sunday.
The return flight from Shenzhen to Chicago is a direct flight. Both
inbound and outbound flights make technical refueling stops in
Anchorage.
Additionally, East Coast USA shippers can drop off their freight at JFK
International Airport with one-day service to either Shanghai or
Shenzhen. |