Thailand's
tourism marketing and development campaigns and strategies are to
undergo a major overhaul in the Tourism Action Plan approved for the
year 2002.
In an effort to make Thailand a truly quality destination in the face of
growing global competition, the Tourism Authority of Thailand has
radically restructured its plans and strategies in order to focus on
sustainable development at home while pursuing new markets and customer
market segments abroad.
These plans were worked out at a week-long marketing and development
meeting attended by all TAT officials world-wide.
At a press conference on June 11 at the Sofitel Central Plaza Hotel,
Minister to Prime Minister’s Office and TAT Chairman H.E. Mr. Somsak
Thepsutin, explained details of the Tourism Action Plan 2002 to TAT
officials, representatives of government agencies and the travel and
tourism media.
TAT Chairman Somsak commented, “The tourism industry has been a major
generator of jobs and foreign exchange and an important force in helping
boost the country’s economy. The industry now needs to restructure to
compete effectively in the face of intense global competition for market
share.”
The year 2002 will see TAT and tourism-related public and private
agencies work closely together to initiate a number of development and
promotion projects to promote Thailand as a quality destination.
The goal is to encourage visitors to spend more so that tourism revenue
earnings may continue to play an important role in preserving the health
of the Thai economy.
The TAT plans to initiate more proactive marketing promotions to attract
more visitors from both primary and supplementary markets. The country’s
unique tourism-related resources will be highlighted, such as the many
UNESCO- designated World Heritage sites, excellent MICE venues and
facilities, fabulous shopping opportunities, etc.
Within the country, a new tourism rating system will be implemented to
ensure the quality of products and services; domestic transportation
network will be further developed and improved with better
English-language tourism signage; and Thai people will be encouraged
through various campaigns to be aware of the importance of being good
hosts to visitors.
Major new marketing strategies will include forging alliances with new
marketing partners and more distribution channels, developing tourism
e-commerce websites and designing new brand names for supplementary
destinations.
Also in 2002, a number of new tourism niche products will be developed
and promoted such as agro-tourism, health and spa, auto-adventure, soft
adventure & ecotourism, MICE, golf, diving, medical check-ups as well as
Thai food and cooking schools.
TAT has divided all tourism destinations into three major categories,
namely, supplementary clusters, major tourists cities and potential and
border cities. All these will be gradually developed in a more
sustainable manner according to their readiness and ability to receive
visitors in the coming years.
All these destinations will be helped to upgrade their infrastructure
services for visitors and respond to any problems that may occur related
to safety and security.
On the organisational front, the TAT’s administrative and management
structure will be improved to increase working efficiency. Three major
improvements will include:
1) Opening of three more overseas offices in Beijing, New Delhi and
Stockholm,
2) Establishment of two more independent units namely the National
Tourism Development and Promotion Committee and a Convention &
Exhibition Bureau, and
3) The transfer of responsibilities related to development and
supervision to other agencies.
TAT will also promote stronger co-operation among tourism-related public
and private agencies and participation of local agencies in the
management of their own natural and cultural resources.
In addition, the TAT will work with educational institutions nation-wide
to establish a tourism development and promotion network, improve the
quality of tourism-related studies and boost tourism research.
With a total budget of about 3,075 million baht for October
2001-September 2002, the TAT is projecting about 11.13 million
international visitors for Thailand in 2002, up 8.06% over an estimated
10.30 million in 2001.
This will generate about 370.4 billion baht in foreign exchange revenue
for the Thai economy. On the domestic front, Thais and foreign
expatriates will make about 58.20 million trips generating about 291
billion baht tourism revenue. |