(Dubai, May
2000) Capitalising on its in-depth knowledge of the Arab customer and
their specific travelling requirements, Forte Hotels Group has launched
a new programme to offer dedicated Arabic products at its worldwide
hotels.
The ‘Ahlan’ programme will be rolled out this summer at hotels in
California, New York, Australia and Europe - including London, Paris,
Limassol, Rome, Frankfurt, Nice and Marbella.
Paramount among the features of the programme will be the availability
of Arabic speaking staff - at reception, on room service and manning the
hotel switchboard. In addition, other value-added services include the
provision of Arabic newspapers (from Saudi Arabia, Kuwait and the United
Arab Emirates); Arabic food including mezzeh and grill items; in-room
Arabic satellite television (such as Al Jazira, MBC/LBC, Egyptian and
Arab Sat programmes), foreign exchange facilities for all GCC currencies
and discounts on car parking and beauty and spa treatments for ladies.
All participating hotels will be provided with a plaque inscribed in
Arabic which will be positioned in the lobby for instant guest
recognition, while bilingual cards will also be placed in guest rooms to
inform them of the services.
Launched effective May 15 2000, the Ahlan programme will be promoted
extensively through travel agencies, corporate offices and airline
partner newsletters.
Forte Hotels Group operates Le Meridien hotels and resorts worldwide, as
well as Posthouse and Heritage Hotels in the United Kingdom. The group
currently has 22 properties in the Middle East and West Asia region
(with 19 under development), as well as more than 100 other hotels and
resorts around the globe. |