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        Leo F. Mullin, 
        chairman and chief executive officer, Delta Air Lines, today assumed the 
        Chairman of the Board of Governors position for the International Air 
        Transportation Association (IATA).  
         
        Mullin, who participated in IATA’s Board meeting in Sydney, Australia, 
        said, "IATA’s key role is always to uplift aviation industry standards 
        by building on our core commitment to safety. We’ll continue forging a 
        global environment that furthers the safe development of aviation 
        throughout the world, in part by ensuring the acceptance of appropriate 
        and universal operational standards."  
         
        IATA is the international airline industry’s global trade organization 
        and the Board of Governors exercises an oversight and executive role on 
        behalf of the membership as a whole. In addition to industry safety, 
        Mullin sees two additional primary issues facing IATA during his 
        one-year term: aircraft noise and air traffic control.  
         
        Concerns over global noise standards are shaping up as a serious 
        challenge, says Mullin, citing the protracted negotiations on this 
        subject between the United States and the European Union. "Our industry 
        must serve as a good citizen in the communities where we operate," he 
        says. "As part of that commitment, we must seek continuous improvement 
        in noise standards in a context that allows airlines to use aircraft 
        fully to the end of the aircraft’s economic life."  
         
        Air traffic control system constraints are another tough issue. "Air 
        traffic capacity problems are huge in the U.S., but these problems are 
        dwarfed by the problems in Europe," he says. "Airlines are deeply 
        concerned because this issue affects the thing we care most about: 
        providing our customers with safe, reliable, comfortable service. In 
        addition, the delays and cancellations that result from outmoded and 
        inefficient air traffic control systems cost the airlines millions of 
        dollars every year."  
         
        In talking about the benefit of IATA’s work on standards and procedures, 
        Mullin said, "The major benefit has been the interlining system that 
        permits the smooth and rapid transfer of passengers and cargo from one 
        airline to another. The work on distribution has created a worldwide 
        system for the sale of air transportation through intermediary agents, 
        guaranteeing easy access to air transportation for customers regardless 
        of where they live.  
         
        "Thanks to interlining, a customer can use an airline sales/ticket 
        office or a travel agency and, in a single transaction in one currency, 
        purchase transportation for an itinerary involving any number of 
        airlines and any number of intermediate stops or transfer points. No 
        single airline can fly to the more than 2,000 airports around the world 
        that are served by the industry, but any passenger can fly between any 
        of them," he added.  
         
        IATA represents and serves the airline industry and promotes safe, 
        reliable and secure air services, It provides high quality, 
        industry-required products and services while developing cost-effective, 
        environmentally-friendly standards and procedures to facilitate the 
        operation of international air transport. IATA is also the trade 
        association of the world's international airline industry. Founded in 
        1945, it now groups together 270 airlines, including the world's 
        largest. These airlines fly over 98 percent of all international 
        scheduled air traffic.  
         
        Delta’s goal is to become the #1 airline in the eyes of its customers, 
        flying passengers and cargo from anywhere to everywhere. Passengers 
        already choose to fly Delta more often than any other airline in the 
        world, and the carrier was named "Best-Managed Major Airline" in 1999 by 
        Aviation Week & Space Technology magazine. Customers have access to a 
        global network of 5,390 flights each day to 356 cities in 57 countries 
        on Delta, Delta Express, Delta Shuttle, the Delta Connection carriers 
        and Delta's Worldwide Partners.   |