Collaboration
Designed to Enhance On-Board Wine Offerings
At a celebratory event top executives from Northwest Airlines and Food &
Wine (F&W) magazine toasted the formation of a new partnership in which
they’ll collaborate on the selection of wine and champagne the carrier
offers in domestic First Class and international World Business Class.
“This is another step in an on-going process of enhancements to our
premium products and service said,” Beth Shultis, Northwest Airlines
vice president-Marketing Programs/Advertising. “With the expertise Food
and Wine brings to the selection process, our customers can look forward
to seeing expanded on-board wine selections reflecting the most current
trends and preferences in wine and champagne.”
Northwest recently introduced more than 50 percent more leg room,
greater recline and a host of service enhancements to its World Business
Class product, which it offers jointly with KLM Royal Dutch Airlines.
Included are upgrades to pre-departure service and cocktail snacks, main
meal presentations, a new mid-flight snack and a new digital audio
system.
“Customers make their travel choices based on a combination of product,
services, and convenience said,” Phil Haan, Northwest Airlines executive
vice president-International, Sales and Information Services. “Our sum
total, especially on our Trans-Pacific system is unmatched in the
industry and just continues to improve.”
Northwest and F&W have designed a joint “seal of recommendation” which
was unveiled to the public at today’s event. Customers will immediately
begin to see the seal affixed to the wine and champagne selections
served in Northwest’s domestic First Class and international World
Business Class. The seal indicates that the wine being served has been
recommended to Northwest by F&W experts to compliment Northwest menu
selections.
“Enjoying a fine wine with the imaginative cuisine developed by
Northwest’s consulting chef team is the type of experience premium class
travelers appreciate,” said Julie McGowan, Food & Wine senior vice
president/publisher. “We know our readers are passionate about wine.
They turn to F&W as a resource for expanding their knowledge and
discovering cutting-edge winemakers and the wines that are shaping
trends around the world.”
F&W contributor and wine expert Steven Olson, president and co-founder
of the beverage consulting company Libations will be featured in an
on-board video presenting tips for choosing and enjoying wines.
Northwest currently features more than 18 fine wines in their
distinctive wine cellar. In addition to an exquisite champagne and port,
two white wines and two red wines are available on each flight.
Recent new entrees introduced in World Business Class include beef
tenderloin with smoked pepper sauce, cheese-potato soufflé and squash
medley and oven-roasted chicken with wild mushroom sauce and blue cheese
tortellini. World Business Class entrees are created in collaboration
with Northwest’s consulting chef team of Kevin Cullen of Goodfellows in
Minneapolis, Brian Polcyn of Five Lakes Grill in Detroit and Master Chef
Jose Gutierrez of Chez Philippe at the Peabody Hotel in Memphis.
Northwest Airlines is the world’s fourth largest airline offering more
than 2,600 daily departures with hubs at Detroit, Minneapolis/St. Paul,
Memphis, Tokyo and Amsterdam. With its travel partners, Northwest serves
more than 750 cities in more than 120 countries on 6 continents. Based
on statistics compiled by the U.S. Department of Transportation,
Northwest was the most on-time U.S. airline among the seven largest
network carriers for the period 1990-1999. Northwest is the 2000
recipient of Air Transport World Airline Technology Management Award.
Northwest’s WorldPerks frequent flyer program is the highest rated
U.S.-based program reviewed by InsideFlyer Magazine, the leading
authority on airline free travel programs.
Travel & Leisure, Food & Wine, Departures, T&L Golf, and Travel &
Leisure Family magazines are part of the American Express Publishing
Corporation, a subsidiary of the American Express Company managed by
Time, Inc. under the terms of an agreement signed in March 1993. The
company also publishes SkyGuide and a variety of cooking, travel, wine,
time management, and financial books and products, plus a custom
publishing group. |