Words fails to
express the great sadness that I and all my colleagues at Singapore
Airlines are feeling right now. We are shocked at this incident and
saddened by the pain and grief that it is causing for many. Our deepest
condolences go out to everyone touched by this event.
I have come here directly from Christchurch, New Zealand, where I was
attending a business meeting. I came here as soon as I could. I wanted
to be here to be with the passengers, to be with the crew, and to be
with the family members of those who were on the flight.
Our priority right now is to do all that we can for the passengers, for
the crew and for the family members. We have brought to Taipei a
contingent of more than 150 Singapore Airlines support staff who are
specially trained to offer support and counseling to family members in
times such as these. They are here to ensure that we do everything we
possibly can do for the passengers and their families.
We have provided some immediate financial relief to all passengers and
their families to assist with expenses. While I am here I want to see
how else we can help. If there is anything else we can do, we will
certainly do it.
We are working closely with the Taiwanese Civil Aviation Authoritys
investigation team. We want to help to get as much information out to
everyone as quickly as possible, and we appreciate the important role
the media plays to keep everyone well informed. That is why you will
hear me talking about the facts. It is important that we stick to the
facts. Speculation and theories cannot do anything to help anyone.
We would like to thank you for your support, and also thank the many
Taiwanese Government authorities that we have been working with,
including the CAA, MOTC and MOFA. Also, I would like to pay a tribute to
the many brave men and women who helped in the rescue effort in some
very difficult conditions. This includes the firemen, the emergency
workers, the doctors and the nurses.
* * *
A statement made by Dr Cheong in Taipei at 0200 hours November 2, 2000 |