RoomMaster®
All Brands Connects Travelers to Their Preferred Hotels;
Marriott International Is Launch Customer
Galileo International, Inc. (NYSE: GLC), a global distribution services
leader for the travel industry, today announced the launch of
RoomMaster® All Brands, the most recent enhancement to the RoomMaster
hotel booking system. All Brands is a valuable sales tool, providing
hotel brands with maximum exposure of all their affiliated chains.
Marriott International is the launch customer for this new one-to-one
marketing and productivity tool.
All Brands makes it quick and easy for travel agents to provide the most
complete selection of hotel properties that meet the customer’s needs.
With a few keystrokes, All Brands gives travel agents instant access to
a customer’s favorite hotel properties and reward program partners. All
Brands greatly reduces the time, effort and number of searches needed to
find a hotel property within the same “family” brand. For example, by
entering the designated All Brand code for Marriott (EM – as in Every
Marriott) in any availability or hotel index display, the travel agent
automatically receives relevant information for all nine of Marriott’s
lodging brands associated with EM.
“Marriott has made a considerable investment in promoting and nurturing
its nine brands across the globe,” said Marriott’s Bruce Wolf, senior
vice president, Distribution Sales and Marketing. “With the Marriott All
Brands code ‘EM,’ we are able to maximize our marketing efforts and
foster brand loyalty to our customers around the world at the most
important part of the travel transaction – the point of sale.”
In addition to its streamlined efficiency and ease-of-use for travel
agents, RoomMaster All Brands greatly reduces the learning curve
associated with some program enhancements for both experienced and new
travel agents. The use of a single two-letter code that identifies all
individual brands affiliated with a hotel company helps new agents
quickly become experts at selling preferred supplier inventory,
eliminating the need to memorize multiple-chain codes for a common
preferred supplier.
“All Brands enables travel agents to deliver additional, value-added
information in a fraction of the time,” said Galileo’s Ken Stone, vice
president, Global Subscriber Marketing. “In the travel industry where
loyalty programs and reward points are the standard travel currency, our
travel agent partners are helping clients maximize their benefits with a
few keystrokes.”
For hotel companies wanting to maximize brand recognition, All Brands is
the most effective way to present all affiliated brand names at the
point-of-sale. Now, hotels can capitalize on their marketing dollars by
promoting a single code that represents all of their brands. This also
affords instant recognition at the point-of-sale for new hotel-brand
entrants within a “family.”
“With major hotel chains distributing their inventories under multiple
hotel brand names, creating a cohesive ‘family brand’ becomes a complex
and expensive task,” said Galileo’s Joan Dienst, vice president, Sales
and Marketing – Car, Hotel, Leisure and Advertising. “All Brands is an
efficient, cost-effective tool for creating ‘family unity’ by providing
access to all members via the distinctive All Brands code.”
RoomMaster All Brands, which is available to travel agents and hotel
companies worldwide at no additional cost, is available via Galileo’s
computer reservation systems (CRSs) as well as through Viewpoint™, the
first graphical user interface (GUI) booking software for the
professional travel agent. In addition to Marriott International
launching All Brands on Nov. 27, the following hotels have been assigned
unique All Brands codes and will be implementing the marketing feature
on Dec. 1: Carlson Hospitality (CW), Cendant (JC), Choice Hotels (EC)
and Starwood (SW). |