Finnair and
TietoEnator have signed an agreement on IT-partnership, with the
objective of developing Finnair's IT services. The special focus is on
producing new, innovative services in the Internet and mobile
environments.
'New digital services are changing the entire value chain of air
traffic. Finnair wants to be among the first in the world in this
field', says Eero Ahola, Director of Finnair's Commercial Division.
Apart from cost effectiveness and a competitive edge over other
operators, the new services are aimed at creating totally new demand on
the market.
'Even top operative quality is not sufficient for airlines any more. In
the future, the real competition will be about the innovativeness of
services and products', Ahola says.
The partnership of Finnair and TietoEnator is a realisation of
TietoEnator's strategy of combining in-depth IT expertise with an
equally profound understanding of the customer's business and revenue
logic. Both of these are prerequisites when seeking for new solutions
that are pioneering for the entire field of business.
Electronic services are being developed and provided for Finnair's
customers and customer service, for journey planning and reservations as
well as for handling the actual travel. These are some of the areas
where the possibilities of the Internet and mobile technology will be
extensively exploited in the future.
Integrating the new service solutions as a functional part of the entire
value chain is also one of the considerable challenges facing the new
partnership.
Together with outstanding Nordic industries like Telecom and Finance,
Travel and Transport represents one of TietoEnator's prioritised
sectors. The partnership agreement with Finnair is the latest
demonstration of TietoEnator's business concept of contributing to the
building of an information society by providing its customers with the
possibilities of digital production and distribution.
With a staff of 10,000 and an annual turnover of 1.2 billion euros,
TietoEnator is a leading supplier of high value-added IT services in
Europe.
TietoEnator provides consulting, systems development and integration,
operation and support, product development services for customers as
well as software services. The Group has in-depth knowledge of its
customers' businesses in selected industries.
Finnair, the Finnish national airline, is a leading e-commerce company
in its line of business, having developed several Internet and mobile
phone-based services. By 2006, most of the company's revenues are
expected to be earned through Internet ticket sales and more than half
of the passengers will use the Internet from booking the tickets to
check-in. Finnair flies to over 50 destinations abroad and 18
destinations in Finland. The Group has about 11,000 employees and a
turnover of 1 593 million euros. Last year the airline carried a total
of 7.7 million passengers. |