Sonera
Corporation and Finnair have agreed to start developing wireless travel
services, such as booking and paying for air tickets as well as taking
care of check-in by a mobile communicator. At a later stage, the
services, which are targeted at the customers of the oneworld alliance,
will be extended to cover the whole world.
The services to be developed make it possible for customers to check-in
and book seats with the help of their mobile phones. Furthermore, the
Zed Travel(tm) booking service includes flight schedules, price
inquiries, as well as flight booking, changing and cancellation. Both
travel booking and check-in services can be operated with WAP mobile
phones.
In addition, Sonera has made an agreement with Finnair on providing the
Zed Travel(tm) flight-tracking service to Finnair's customers. The
flight-tracking service sends real-time information on, among others,
the time of departure of the tracked flight as an SMS text message to
the customer's mobile phone. The service can be activated to the
subscriptions of all operators. The flight-tracking service covers all
Finnair flights worldwide as well as follow-up of all departing and
arriving flights at the
Helsinki-Vantaa airport. In the future, the Zed Travel(tm)
flight-tracking service will be extended internationally, when more and
more airports join it.
"The Zed Travel(tm) services make traveling easier, since they enable
wireless flow of information as well as transactions regardless of time
and place," states Minna Lindroos, Director of Product Development at
Sonera.
She continues, "From the traveler's perspective, the Zed Travel(tm)
services increase convenience by reducing uncertainty and queuing at the
airport.
And, the services provide the airline companies and airports with a
cost-efficient way to improve their customer service and make their
customer management more effective. For Sonera, the Zed Travel(tm)
services constitute a clear indication of how the travel industry and
mobile communications are integrating with one another."
"From the very beginning, the Sonera Zed Travel(tm) concept pleased us,
and together we can, in the future, offer frequent travelers a myriad of
new wireless travel-related services," explains Tom Kllstrm,
Departmental Manager of Finnair's Commercial Automation. In early
summer, Finnair became the first airline company to offer its regular
customers wireless LAN connection at the new Gold, Silver, and domestic
lounge of the Helsinki-Vantaa airport. Sonera implemented the LAN
network solution and is responsible for the functioning of the network.
Zed Travel(tm) (https://www.sonera.com/zedtravel) is a mobile system
independent service with scalable capacity. Zed Travel(tm) has been
designed to support the WAP (Wireless Application Service) standard and
GPRS (General Packet Radio Service) technology. In addition to mobile
phones, the service can also be used with other wireless terminals, such
as palmtop computers provided with the PalmPilot or EPOC operating
system. One of the most important international distribution channels of
the Zed Travel(tm) services is the mobile portal Zed. |