THAI Launches Cargo Website www.thaicargo.com

Mr. Charnchai Singtoroj, Vice President, Sales and Distribution, Thai Airways International Public Company Limited, together with Mr. Kawin Asawachatroj, THAI’s Director, Cargo and Mail Commercial Department, held a press conference to announce the launch of THAI’s Cargo website www.thaicargo.com, at Kampangphet Room 3, Central Grand Plaza Hotel.

An introduction of the on-line cargo service through Internet website www.thaicargo.com will enable THAI to accommodate rising customer demand in cargo services and compete effectively among airline operators. The website is divided into 7 main sections – ABOUT US, SERVICE, OFFICE, SCHEDULE, RESERVATION, TIPS & NEWS, and FEEDBACK. Through this on-line service, customers may check the whereabouts of their cargo by entering airwaybill numbers, and are able to receive the most up-to-date news, information, and special promotions on Cargo and Mail Commercial Department. The THAIPAC cargo service has been specially designed for visitors departing from Bangkok to overseas destinations with large cargo bulk. THAIPAC guarantees the on-time arrival of cargo within 3 days of passengers’ arrival. Contact addresses and numbers of THAI worldwide offices are also available on this website where customers can make direct contact with THAI personnel.

Mr. Charnchai Singtoroj, THAI’s Vice President, Sales and Distribution, said “Currently, there are over 1 million Internet users in Thailand and it has been forecast to rise by 200 per cent in the near future. THAI has been providing cargo services since 1960 and we have continued to develop our services both in terms of standard, quality products and innovations to THAI customers including shippers, consignees, freight forwarders, customer airlines, and the general public. This on-line service will help customers to receive first hand information on THAI cargo service, with fast and direct access.”

“Through close cooperation with Star Alliance, THAI is able to expand its cargo network to cover some 800 destinations in 130 countries worldwide. It is our goal to create the highest standard of customer satisfaction and in turn generate more incoming revenue for Thailand.” added Mr. Kawin Aswachatroj, THAI’s Director, Cargo and Mail Commercial Department.

THAI Cargo and Mail Commercial Department was awarded ISO 9002 Certification in 1999.