Marriott
International, Inc. (NYSE:MAR) has reached an exclusive agreement with
STSN, Inc. that will enable it to offer its high-speed Internet access
service in more than 250 Marriott, Renaissance and Courtyard hotels
outside the continental United States. Installation of the service will
begin in the fall and will extend into 2001.
The service, first introduced in the U.S. 15 months ago, will be
available in guest rooms, meeting rooms and business centers and is up
to 50 times faster than conventional dial-up access. It allows guests to
access the Internet and use the telephone at the same time. STSN has
created a revolutionary “plug and play” solution that permits the guest
to easily connect to the Internet using an Ethernet or USB cable.
Installation is proceeding rapidly, because the STSN system utilizes
existing phone lines and requires no new wiring or cable. Marriott
expects to have more than 500 hotels worldwide equipped with the STSN
service by the end of this year.
“We are excited to extend this service to our guests,” said Ed Fuller,
president and managing director of international lodging for Marriott
International. “High speed connectivity is becoming the price of entry
in our competitive industry, and we are pleased to be among the first to
offer this service on a global basis.”
STSN’s system works with any Internet-compatible laptop or computer and
does not require the guest to acquire or use special PC accessories. The
guest can simply and securely access the Internet in the same manner
they do at the office or at home.
For 24-hour Internet access, Marriott charges a nominal fee that varies
by location. As an added benefit, the system features a complimentary
customized web page that offers information about hotel amenities,
business services, restaurants, special online conference services,
local attractions, transportation and shopping. STSN also provides
Marriott guests with a toll-free help line to answer questions and
provide assistance 24 hours a day.
In addition, guests have uniquely secure access to their private
corporate networks, e-mail systems, scheduling programs, sales force
automation and client serve applications. STSN’s high-speed connectivity
eliminates lengthy downloads and turns the Internet into a “real-time”
resource of work and entertainment.
Marriott conducted extensive customer research at more than 40 hotels to
determine the best high-speed, in-room Internet solution possible. In
total, the company installed and tested nine different high-speed
Internet access systems over a 24-month period. STSN’s product, which
attaches to the existing guest room telephone line, was the clear choice
among both the savvy laptop-carrying business traveler and the
occasional user. In addition, Marriott found that more than half of its
guests who travel with laptops connect to an Internet service provider.
STSN is a global provider of building-centric high-speed Internet access
and other specialized broadband services. STSN offers powerful and
convenient Internet solutions for the hospitality industry, multiple
dwelling units, commercial office and airport markets. STSN’s simple
plug and play solution can provide users with Internet connectivity at
speeds of up to 300 times faster than traditional dial-up connectivity.
STSN is headquartered in Salt Lake City, Utah (USA), with additional
offices in San Jose, London, Singapore, Seoul, Brisbane, Frankfurt,
Tokyo and Hong Kong. |