Select
Preferred Airlines; Get Destination Weather Information; Modify Travel
Policy for Rebook
With Galileo Wireless™, business travelers now can personalize their
wireless travel application even further and can view and modify seat
assignments with a few key strokes. This is just one of the many
enhancements Galileo International, Inc. (NYSE: GLC), a leading provider
of electronic global travel distribution services, has made to its
industry-leading wireless application that is available on any
Web-enabled handheld (cell phone, two-way pager and personal digital
assistant - PDA).
This is the second wave of enhancements Galileo has made to the business
traveler’s wireless arsenal since Galileo Wireless was introduced in
June. Galileo Wireless offerings currently include: the ability to
rebook flights; view full travel itineraries; cancel hotel reservations;
receive notification of on-time flights, delays and cancellations;
display hotel driving directions and receive an FAA data feed on the
in-flight status of flights through flightTRACKER. Enhancements joining
this suite of wireless services are:
Select Preferred Airlines – the ability to personally modify and view
information for preferred airlines. Flight information, flight schedules
and flightTRACKER can easily be viewed from a personalized list created
by the traveler.
Travel Policy Options – the ability to allow the corporate sponsor or
the travel agency assigned to the corporate account to control options
for the air rebooking functionality. This gives both the travel agency
and the corporation greater flexibility in the enforcement and
management of the corporate travel budget. The policy enhancement
feature can be set with standard guidelines for all corporate travelers
who use the rebooking functionality, be tailored for each traveler, or
allow for an override of the policy depending on circumstances. The
policy for rebooking can be formulated by utilizing one or more of the
following parameters: Unrestricted, Same Class (cabin), Same Booking
Code, Same Carrier, Same Class and Carrier, Same Booking Code and
Carrier.
Seat Assignment – the ability to view and modify seat assignments prior
to the day of departure on any flight(s) in an itinerary. No more
surprises at the gate check-in when the seat assignment does not
correspond with the requested seat selection in the traveler’s profile.
With a few key strokes, the business traveler can verify the seat
selection on a particular flight or change it without having to call the
airline, corporate travel manager or sponsoring travel agent – saving
time and productivity on all fronts.
Weather Notification – the ability to receive automatically weather
information for the destination city, along with proactive flight
notification status prior to departure to specified e-mail address(es).
Weather information is sent directly to the business traveler 24 hours
in advance of departure.
"Realizing from the beginning that one device or one set of services
would not fulfill the many needs of business travelers or corporations,
we developed our wireless application to be used on multiple Web-enabled
handhelds and are offering industry-leading travel services that can be
personalized to the needs of the user,” said James E. Lubinski,
executive vice president, Operations. “These enhancements to Galileo
Wireless will further extend our lead and penetration into one of the
fastest growing consumer technology sectors in the marketplace today.”
Other personalization features in this round of enhancements include the
ability to bypass certain introduction screens, allowing the user to go
directly to sign-in; cancel car reservations; and re-arrange the order
of options on the menu screen.
“Galileo Wireless gives business travelers the best of both worlds by
offering personalized services in the form of handhelds to complement
those services offered by their travel agents,” said Babetta Gray,
executive vice president, Subscriber Sales and Service. “Any changes
made by the traveler to his itinerary is queued back to the sponsoring
travel agency in real time, resulting in automatic data synchronization.
Galileo believes this is key in allowing our agency partners to provide
superior customer service and maintain comprehensive control over
travel-related information for reporting purposes.” |