WORLD-CLASS SERVICE TRAINING FOR TOUR-VEHICLE DRIVERS

Drivers of all kinds of vehicles used for tourist transportation are to undergo special training to help them improve their service and safety standards for visitors.

The one-day training course will be held at the conference hall on the 11th floor of Sun Towers Building on September 6, 2000. The first of its kind for tourist vehicle drivers, it is being jointly organised by the Department of Land Transport, Association of Thai Travel Agents (ATTA), Association of Non-regular Route Public Carriers and the Tourism Authority of Thailand (TAT).

The course is expected to attract about 100 drivers from major travel and transportation companies who are members of ATTA and the Association of Non-regular Route Public Carriers. This association includes companies which supply buses, coaches, mini-buses, limousines and other vehicles used by visitors.

The objectives of the training are to improve tourist service standards, build drivers’ awareness of their duties and responsibilities and enhance their service-minded attitude.

TAT Governor Pradech Phayakvichien said, “This is part of our efforts to further underscore safety for visitors travelling in the Kingdom. It is very important for our tourist-vehicle drivers to be well- versed with all the latest information on this very important issue.”

He added, “The training is very much in line with our policy to upgrade service standards and develop tourism-related human resources. The training will improve the drivers’ working attitudes which will help ensure tourist safety and boost the country’s image as a world-class destination.”

Various interesting and informative lectures will be delivered by representatives of related government and public offices. Governor Pradech himself will open the course by discussing the “Significance of the Tourism Industry”.


Other lectures will include: “Service Is Our Job” by Rangsit University’s Head of English Department Mr. Art Sriha-ampai, “Duties and Responsibilities of Tourist Vehicle Drivers” and “Safe Driving Techniques” by the Department of Land Transport, “Traffic Rules and Safety” by the Highway Police, and “Maintaining Good Health of Drivers” by the Office of the Narcotics Control Board.
There is no registration fee for the course. However, only drivers from ATTA and the Association of Non-regular Route Public Carriers member companies are eligible to participate.