Jumeirah International staff take Dubai Information Award certificate course

The Dubai Department of Tourism and Commerce Marketing (DTCM) conducted the Dubai Information Award certificate course for 22 staff members of the Jumeirah International which operates a number of famous properties in Dubai and the UK, including the Burj Al Arab, Emirates Towers Hotel, Jumeirah Beach Hotel, Mina A’ Salam, and Wild Wadi.

The four-day course, conducted by Michelle Sabti, Mohammed Al Ghaffari and Faisal Khadfour Al Muhairi, Trainers from Training Solutions Team, was held at the Jumeirah Beach Club.

The Dubai Information Award offers the participants a sound basic knowledge of Dubai’s geography, culture and heritage, economy, key organisations and their respective responsibilities.

The certificate programme covers topics related specifically to tourism such as key regulations, and locations of tourist attractions and major events happening in the emirate.

Mr. Faisal said: “The participants have been updated on the latest developments happening in Dubai. This programme forms part of the efforts to create better awareness about Dubai among the hospitality industry professionals dealing with the visitors of Dubai.

He added: “The course would help in conveying authentic and crucial information about every important aspect of Dubai.”

As part of the course, the participants were taken on a tour of the major developments and landmarks of Dubai in order to brief them, and for them to understand their significance to Dubai.

The places that the participants visited include the heritage sites in Al Shindagha – Heritage and Diving Village, Sheikh Saeed Al Maktoum House, Al Ahmadiya School – Gold Souq, Palm Island and Al Boom Tourist Village. At the Al Boom Tourist Village, they were able to explore the authentic flavours of Dubai, local food.

The participants were able to gain both theoretical as well as practical knowledge regarding different aspects of Dubai, including the tourism sector performance, economic development, infrastructure projects and tourist attractions.

Mr. Faisal said: “Participants gained invaluable knowledge of Dubai, which in turn will assist them to pass on information about Dubai to tourists in order to create better awareness of our history, culture and traditions.”