Galileo
International today marked the 10th anniversary of Galileo India - the company's distributor responsible for its operations nationwide. India is
Galileo's second largest market in Asia Pacific.
Galileo India commenced operations in 1994 and has built its network to the
point where it is now serving some 4,000 travel agents in 119 cities through
18 dedicated offices. Galileo India's infrastructure includes 16 service
centres providing 24X7 online support to travel agents, complemented by seven centres that provide agency training on the Galileo system.
"Galileo India has contributed significantly to our expansion in Asia
Pacific," said Janie Kaung, Executive Vice President and Managing Director
of Galileo's Asia Pacific region. "The business has not only broadened market penetration in terms of geography and customer numbers - it has
also demonstrated an ability to be first to market in a range of solutions for
travel agents and airlines. India will continue to be an important focus for
Galileo and other businesses within Cendant's Travel Distribution Services
division."
Seema Luthra, President and CEO, Galileo India, added: "The past 10 years
have been a success for Galileo in India. With inbound, outbound and domestic tourism on a long-term upward trend, Galileo International sees
India as offering a platform for future growth with major opportunities for
automating travel processes within the Indian travel industry, and for bringing a range of online capabilities to agents and travellers. Galileo is
ideally placed for helping surging demand for travel to India." |