KLM to issue monthly operational reports

As of today, KLM Royal Dutch Airlines has announced it will issue monthly operational reports specifying arrival and departure times and various other statistics, based on the monthly AEA report. These statistics will be compared with those of the three other major European airlines; Lufthansa, Air France and British Airways.

KLM's punctuality performance declined in April 2004, compared to the same month last year. This may be attributed to the sharp rise in traffic at Amsterdam Airport Schiphol. In addition, several days of strong wind resulted in some runways being out of commission, reducing operational capacity at Schiphol. Furthermore, extended taxiing times too and from the Polder Runway also had an impact on arrival and departure times.

External factors of this kind have a direct impact on operational performance. Nevertheless, KLM succeeded in scoring a high completion factor (the percentage of flights operated on schedule) in April 2004.

In the short and medium-haul category, KLM saw 87.3% of its flights arriving on time and 84.8% departing on time. These scores were 4 points higher in April last year. KLM respectively ranked second and third for arrivals and departures in this category, compared to the three other major European airlines. KLM operated a total of 99.4% of all short and medium-haul flights as planned, ranking second beside British Airways in this category.

KLM punctuality scores for long-haul flights in April were 80.1% for arrivals and 76.5% for departures, both 5.5 points lower than in same month last year. KLM ranked third, behind Lufthansa and British Airways, for arrivals and departures in this category. KLM operated a total of 99.8% of its long-haul flights as planned.

KLM's score for missing baggage was relatively low; 1.49% of all bags did not arrive at their destination together with their owners.