British Airways launches e-tickets in Singapore

British Airways today announced the launch of e-tickets in Singapore. Customers booking tickets with British Airways and Qantas in Singapore are now able to use e-tickets for the first time.

The new routes including flights to and from Singapore, Bangkok and all Australian cities are the latest addition to British Airways' programme of having 100 per cent e-ticket by December 2004. E-tickets are already available to customers in Hong Kong, Japan and many destinations in Europe and the United States.

The agreement with oneworld alliance partner Qantas will also enable customers travelling on multi-carrier travel itineraries (known as interline tickets) and codeshare services with the two airlines to take advantage of using an e-ticket for the first time.

Customers flying on these routes now have greater flexibility and can have their ticket information transferred electronically between the two carriers, without the need for paper tickets. Previously customers travelling to and from Singapore, Australia and Bangkok had to travel on conventional paper tickets and could not take full advantage of using an e-ticket.

E-tickets give customers greater flexibility and ease for customers, can be booked at short notice, cannot be lost or stolen and can be changed remotely up to 30 minutes before check-in.

Currently more than 55 per cent of all British Airways customers are using an e-ticket and this number is expected to increase sharply during the next few months.

Earlier this month British Airways and American Airlines joined up to offer customers travelling on interline bookings the ability to use e-tickets for the first time.

Ted Moss, worldwide e-ticket programme manager at British Airways, said: "E-ticket usage has almost doubled in the past year and we have now introduced e-tickets for our thousands of customers flying to and from Singapore every month.

"We will continue to increase the number of customers who can and do use an e-ticket by extending our e-ticket interline agreements with our oneworld partners and other major airlines over the coming months."