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Royal Paradise Hotel in Phuket implements Pelican System for Online Reservations

Travel News Asia 27 October 2004

The Royal Paradise Hotel, in Patong Beach, Phuket has upgraded its online reservation systems with an agreement with Pelican System, that enables the hotel to enjoy the ease of paperless contracts concluded with hundreds of travel agents and corporate clients across the world.

Pelican System has developed an automated system of spot contracting with agents and corporate clients which uses an Internet-based database application to accept and instantly confirm reservations made through a hotel's own website.  

In contrast to a standard online reservation system, Pelican online contracting uses a unique hotel-supplied login / password to confirm agents or corporate clients identities. The instant confirmation and secure transmission capabilities of the online contracting system enable a hotel to share room allotments among a large number of agents and clients, accepting reservations on a "first-come, first-served” basis.

Mr Richard T., Marketing Executive of the Royal Paradise Hotel, said “Now, we can easily deal with hundreds of travel agents and corporate clients. In fact, Pelican System has indeed helped us in reviewing productivity, through its sophisticated design. Deciding room rate and allotments has become easier as the result of not having to go through hundreds of paper documents.”.

“We welcome all agents worldwide, when they wish to register and gain access to our special rates. With Pelican we are now able to provide an equal allotment opportunity to all agents, regardless of size, and provide them with instant confirmation.” added Richard.

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