The management of Raffles Grand Hotel d’Angkor and Raffles Hotel Le Royal in
Cambodia and labour union representatives have arrived at a settlement agreement resolving the labour dispute that arose between both parties in April
2004.
Union representatives from the Cambodian Tourism and Service Workers Federation (CTSWF), International Union of
Food, Agriculture, Hotel, Restaurant, Catering, Tobacco an Allied Workers Association (IUF) and Solidarity Centre (ACILS) were
present during the joint negotiations held on 12 September 2004 following which the Memorandum of Understanding
(MOU) between the hotel management and the hotel unions was signed.
Markland Blaiklock, Managing Director of Raffles Hotels & Resorts said, “The management of both Raffles Grand Hotel d’Angkor
and Raffles Hotel Le Royal has always been sincere in wanting to resolve the outstanding issues in an amicable way.
Throughout the negotiations, we consistently acted in good faith and in accordance with the law. We are pleased that we have
arrived at a resolution that is acceptable to all parties concerned. This is a win-win situation.”
The MOU paves the way for majority of the staff terminated during the labor dispute in April to be re-hired at Raffles Grand Hotel
d’ Angkor and Raffles Hotel Le Royal.
Ma Wei Pin, Regional Secretary of the IUF-Asia/Pacific said, "Amicably resolved, this settlement augurs well for the future of the
two Raffles hotels in Cambodia and for the workers who make them distinctive. Raffles' affirmation of its willingness to operate
within international labour standards globally is the basis for productive mutual respect and a positive outlook. IUF looks
forward to building a constructive relationship with the Raffles Hotel Group globally."
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