British Airways is to launch wireless internet connections into 80 of its main
customer lounges around the world.
The airline has agreed to work with British Telecom to install the new technology
which will enable to customers to have broadband internet access without
having to plug their computer into a modem.
The latest wireless technology will be placed by BT around the lounges which
means customers can sit where they choose and still have access to the Internet
or their company’s computer systems.
The first phase will involve fitting the new BT Openzone technology in all British
Airways’ lounges at Heathrow and Gatwick by the end of April. It is anticipated
that more than 80 of the airline’s main lounges will have the technology by the
end of May 2004.
Paul
Coby, chief information officer at British Airways, said: “We are delighted to
have signed an agreement with BT to have wireless LAN systems installed in
more than 80 of our main lounges across the world in the next few months.
"The wireless facilities will give instant internet and email connectivity to the
hundreds of thousands of customers who use our lounges every year. We know
many of them already want to make best use of their time whether it's on
business or leisure either before or just after a flight.
"Our lounges have always aimed to strike a balance between giving customers
enough time, space and comfort to relax as well as making enough computer
areas or connection points available to those who want to work by checking
their emails or relax by surfing the web.
"The beauty of having wireless technology is that the customer can start up a
wireless enabled computer wherever they want to sit rather than having to use a
dedicated area to have live Internet access." |