Abacus facilitates online booking for Asiana Airlines

Asiana Airlines' international customers will now be able to enjoy online and real-time travel shopping and ticket purchase via Asiana's newly launched global websites. Abacus GetThere, an online booking solution marketed by Abacus, will provide an easy and convenient way for Asiana customers to purchase air tickets for Asiana flights to and from various destinations worldwide.

The Abacus GetThere booking engine provides instant, online flight confirmation and ensures passengers of secured payment by credit card. The online booking system is also seamlessly integrated with Asiana Airline's frequent flyer membership system, providing frequent flyers access to their frequent flyer account details.

These services were first made available to customers in the United States in July this year. Upon the launch in October, these services will be extended to customers departing from Australia, Germany, Hong Kong, United Kingdom and Singapore.

As part of Asiana's Global Site launch celebrations, Asiana Airlines will be offering travelers 3,000 Asiana Club Bonus Miles in addition to miles that are based on length of travel, if they purchase tickets online from now till December 8, 2003.

"This is the final delivery for this project which was completed on schedule. We enabled Asiana Airlines to connect to our large network of travel agents throughout the Asia Pacific who will be able to provide fulfillment, ticketing and ticket delivery services for any bookings made online. The benefit is that this can be done without any additional costs, development or training, therefore helping us to roll this solution out within a rather tight timeframe," said Mr. Rogelio Sarreal, Abacus Vice-President of Associate Sales Division.

"We chose to partner with Abacus because of their network throughout the region as well as the confidence we had in them delivering a solution that would help us reach out to our customers in a convenient and efficient manner. Online bookings are growing in popularity and we wanted to ensure we were addressing our customers' needs in every way possible," said Arnold Choe, General Manager, Internet Marketing Team, Asiana Airlines.