Qantas Starts Offering Unlimited Flight Date Changes

Qantas is now offering even more flexibility to customers who wish to change their travel plans, allowing unlimited flight date changes until at least January 2022.

The change coincides with a nationwide domestic sale, with more than 1 million seats on sale to 55 destinations starting from $99 and a boost to the premium-service offered on-board.

Qantas Group Chief Customer Officer, Stephanie Tully, said with international borders closed, the best way to drive tourism is by making it even easier for Australians to explore their own backyard.

“Customers have told us that sudden changes to border restrictions by state governments are giving them second thoughts about going on holidays or taking a business trip,” Ms Tully said. “To help manage the uncertainty, we’ve introduced the highest level of flexibility in the market so people can plan their next trip with confidence. As the national carrier, we have an important role to play in helping the industry recover from COVID19, and we know that given the right opportunity, people are keen to travel. By giving customers unlimited flight date changes for almost a year, we think it will encourage more people to book, helping to boost tourism which is so vital to local economies and businesses around the country.”

The updated “Fly Flexible” policy applies to all new domestic flight bookings for Qantas and QantasLink and Trans-Tasman services booked until at least the end of April. The flight date can be changed to any available for sale at the time (up to 355 days in advance). Qantas will waive the change fee though a fare difference may apply.

Customers could previously make one flight change, for travel until the end of June.

Nationwide Sale

Qantas has launched a nationwide sale across all capital city and regional destinations offering economy fares from $99 one way and $399 one way in Business Class. The special fares are on sale until 15 February for travel from mid-March.

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