British Airways Partners Dettol

British Airways has partnered with Dettol as part of its ongoing commitment to help keep customers and colleagues safe.

At London Heathrow Terminal 5, Dettol hand sanitiser stations will be positioned at all check-in desks, self-service bag drop, lounges and at departure gates, replacing the current sanitisation stations with Dettol products.

The airline will use Dettol antibacterial wipes, cleaners and sprays to keep surfaces clean at the airport and in its lounges.

British Airways will also give each customer a packet containing a Dettol antibacterial hygiene wipe as they board the aircraft.

Rahul Kadyan Executive Vice President of Global Business Solutions for Reckitt Benckiser (RB), said, “Our collaboration with British Airways is exciting, since we both share the same objective to help protect travellers. This is an ideal partnership for RB, and Dettol, to help drive high standards in hygiene and reassure consumers they can enjoy the British Airways experience. Our brand is built on trust, scientific efficacy and our desire to educate consumers around the world to help break the chain of infection.”

Alongside the introduction of Dettol products at the airport and onboard, the airline continues to implement a range of COVID19-related measures that it requires customers and colleagues to observe, which include:

- Observing government regulations;

- Asking customers not to travel if they think they have any symptoms of COVID19;

- Wearing facemasks and bringing enough to replace them every four hours for longer flights;

- Checking-in online, downloading a boarding pass to a mobile device where possible for self-scanning at security and the departure gate;

- Observing social distancing and using hand sanitisers that are placed throughout airports;

- Asking customers to ensure they have everything they need from their hand luggage before departure, and where possible, storing their carry-on bag under the seat in front of them;

- Cabin crew wearing PPE and a new food service, which reduces the number of interactions required with customers;

- The airline also cleans all key surfaces including seats, screens, seat buckles and tray tables after every flight and each aircraft is completely cleaned from nose to tail every day.

Carolina Martinoli, British Airways’ Director of Brand and Customer, said, “As we look forward to welcoming our customers back on board, we are proud to announce our partnership with Dettol, a trusted and well-known disinfection brand. At the start of the pandemic, we introduced a number of protective measures at each step of the customer journey, and we think our partnership with Dettol is a great addition.”

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