Bahrain Int. Airport's New Terminal Makes the Most of SITA Technology

Bahrain International Airport's (BIA) newly opened Passenger Terminal not only increases the capacity to 14 million passengers per year, but also positions BIA as one of the most advanced boutique airports in the region.

A key focus for Bahrain Airport Company (BAC), the airport's operator and managing body, was to optimize the passenger experience and operations to quickly recover from the ongoing global COVID19 pandemic through 2021 and beyond.

BAC Chief Executive Officer, Mohamed Yousif Al Binfalah, said, “In addition to the new Passenger Terminal, the AMP includes several infrastructure development projects that will contribute to the realization of Bahrain's Economic Vision 2030, laying the foundation for a more sustainable and diversified economy. With SITA’s support, we have enhanced operational efficiency and are in a stronger position to meet the new standards and measures required during COVID19. We are excited to become one of the most advanced airports in the region and look forward to delivering a smarter, safer, and more comfortable travel experience.”

SITA's Operations at Airports portfolio includes Flight Info Displays Systems (FIDS) which provides a dynamic platform for communicating important information and managing the passenger flow.

SITA is also providing Flex, its advanced cloud-based passenger processing solution. Flex allows airlines and the airport to develop new cloud-native applications for passengers and airport workers that transform the passenger experience and create new revenue opportunities.

Flex will be delivered with SITA Smart Path kiosks enabling a low-touch mobile and biometric-enabled check-in experience that helps to combat COVID19 by reducing the passengers’ and staff’s risk of contracting the virus.

The SITA solution also includes a baggage reconciliation system to help manage the delivery of passengers' bags end to end.

Roger Nakouzi, Vice President Sales, SITA, said, "We’re excited to reach this important milestone with Bahrain International Airport, despite the challenges of COVID19. Thanks to new SITA technology, Bahrain International Airport can leap forward and make operations resilient, agile, and safer for all passengers. The implementation allows for deeper integration of Smart Path throughout the airport and further installation of automated systems, future-proofing the airport for decades to come.”

The Airport Modernization Program (AMP) is the largest investment in Bahrain’s aviation sector for more than 20 years and will usher in a new era for air transport in the kingdom.

The ICT contract was undertaken collaboratively between SITA-Thales signed with the Ministry of Transport on behalf of Bahrain International Airport.

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