Qatar Airways Makes Significant Changes to Mobile App

Qatar Airways has made significant changes to its mobile app.

The updates enable passengers to plan their travel with greater ease, and help minimise physical contact and interactions throughout their journey.

The app now presents a personalised home screen that provides the most relevant information to each user. For those with an upcoming flight, the mobile app’s existing ‘My Trips’ feature will now be displayed on the home screen, highlighting the most important information at each stage of their journey. For those without a current booking, special offers will be displayed, tailored to their location.

Qatar Airways Group Chief Executive, Mr. Akbar Al Baker, said, “Our refreshed mobile app is the perfect travel companion for our passengers, allowing them to take control of their travel plans, keep them informed at all times and, importantly in the current climate, limit physical contact throughout their journey.”

With the airline’s mobile app’s ‘MyTrips’ feature, now prominently presented on the home screen, passengers can select their preferred seat and meals in advance, check-in online, download their boarding pass to a mobile wallet, and generate a baggage tag to print and attach to their luggage at home.

Passengers can also enable notifications through the mobile app to receive important alerts about their upcoming flight’s departure times, check-in, boarding and baggage collection.

Before travel, customers can use the mobile app to check the latest information on country and travel requirements, including visa and passport information.

The mobile app also includes a camera tool, allowing passengers to capture a photo of their passport or payment card without having to manually enter this information when buying a ticket, or service.

Throughout the passenger’s journey, the mobile app can be used to track baggage and book Meet and Assist services at Hamad International Airport in Doha.

Meanwhile, members of Qatar Airways’ loyalty programme, Privilege Club, can use the app to seamlessly log in with fingerprint or facial recognition, book a trip using Cash + Qmiles, redeem Privilege Club awards, manage their accounts, and much more.

Members of Qatar Airways Privilege Club will earn 1,000 Qmiles when they download the mobile app.

The mobile app is now also available in Arabic.

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