Delta has extended the status and other benefits
of SkyMiles, the airline's frequent flyer programme, for between
six months and one year.
Delta SkyMiles Medallion Members will be able to
enjoy the same loyalty benefits throughout 2021 as they have in
2020.
The 12-month status extension is part of
Delta’s work to offer greater flexibility as the COVID19
coronavirus impacts travel plans.
“On behalf of all of us at Delta, I want to thank
our customers for your continued loyalty during these
unprecedented times. While our focus is on keeping customers and
employees safe and healthy today and always, you are a part of the
Delta family and we know how important these benefits are to you,”
said Sandeep Dube, Delta’s Senior Vice President – Customer
Engagement and Loyalty, and CEO of Delta Vacations. “That’s why as
coronavirus continues to dramatically impact travel across the
globe, you don’t have to worry about your benefits – they’ll be
extended so you can enjoy them when you are ready to travel
again.”
The following updates will happen automatically
over the coming weeks, with no action needed from customers.
Medallion Members:
- All Medallion Status for 2020 will be
automatically extended for the 2021 Medallion Year.
- All Medallion Qualification Miles (MQMs) from
2020 are being rolled over to 2021 to qualify for 2022 Medallion
Status.
- Delta Sky Club Individual and Executive
memberships with an expiration of 1 March 2020, or later, will
receive six additional months of Delta Sky Club access beyond
their expiration date.
Delta SkyMiles American
Express Card Members
If you have one of the following in your
SkyMiles profile “My Wallet” that is valid now or has expired
since 1 March 2020, Delta is extending the expiration dates:
- Delta SkyMiles Gold Card Members with a $100
Delta flight credit will get a six-month extension beyond their
current expiration date.
- Delta SkyMiles Platinum Card Members with
Companion Certificates with an original expiration date between 1
March and 30 June 2020, can use them when they book and fly by 31
December 2020, and those that expire between 1 July 2020, and 1
April 2021, will receive an additional six months beyond the
current expiration date.
- Delta SkyMiles Reserve Card Members with
Companion Certificates with an original expiration date between 1
March and 30 June 2020, can use them when they book and fly by 31
December 2020, and those that expire between 1 July 2020, and 1
April 2021, will receive an additional six months beyond the
current expiration date.
- Delta SkyMiles Reserve Card Members will also
get a six-month extension to use their Delta Sky Club One-Time
Guest Passes beyond their current expiration date.
SkyMiles Members
If you have one of the following in your
SkyMiles profile “My Wallet” that is valid now or has expired
since 1 March 2020, Delta is extending the expiration dates:
- Upgrade Certificates or $200 Travel Vouchers
with an original expiration date between 1 March and 30 June 2020,
are extended – now, they can be booked and flown by 31 December
2020. And, SkyMiles Members with Upgrade Certificates or $200
Travel Vouchers that expire after 30 June 2020, will receive an
additional six months beyond the current expiration date.
- SkyMiles Select members will receive a six-month
extension to the Priority Boarding benefit and any unused drink
vouchers.
“We are continuously monitoring how coronavirus
impacts travel and will make additional adjustments to support our
customers’ needs as the pandemic evolves,” said Dube.
SkyMiles Members enrolled in a challenge or
promotion to earn Medallion Status, such as the Status Match
Challenge, Reclaim My Status or a promotion offered through their
employer, can restart that promotion when they are ready to travel
again. Delta is expected to announce more on this in the coming
weeks.
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