Delta has announced that it will continue to block
the selection of middle seats and cap seating in every cabin up to
30 September 2020.
“Reducing the overall number of customers on every
aircraft across the fleet is one of the most important steps we
can take to ensure a safe experience for our customers and
people,” said Chief Customer Experience Officer Bill Lentsch.
“Delta is offering the highest standards in safety and cleanliness
so we’re ready for customers when they’re ready to fly again.”
Seating is capped at 50% in First Class, 60% in
the Main Cabin, Delta Comfort+, and Delta Premium Select, and 75%
in Delta One.
In addition to blocking the middle seats on
aircraft, Delta will also continue to block the
selection of some aisle seats in aircraft with 2x2 seating
configurations.
Frequent Delta passengers will be pleased to
learn that automatic, advance Medallion
Complimentary Upgrades to Delta One (domestic U.S.), First Class
and Delta Comfort+ – which were previously being managed at the
gate – will resume on 10 June, subject to availability and as permitted by the seat caps.
When passenger demand makes it difficult to adhere
to its capping policies, Delta has said that it will look
at using larger aircraft, or more flights, so that it can
accommodate the increase in passengers.
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