Executive Appointments as CWT Restructures

CWT has restructured its business with three newly created global operating units.

As part of the transformation, and with immediate effect, Patrick Andersen has been appointed as President, RoomIt & Commercial, Niklas Andréen has been appointed as President, Traveler Experience & Customer, and Michelle McKinney Frymire has been appointed as President, Strategy & Transformation, Chief Financial Officer.

The three new operating units these leaders will oversee comprise:

- RoomIt & Commercial: Global Supplier Management, RoomIt, Marketing, Product, Partnerships, External Communications, and Solutions Group;

- Traveler Experience & Customer: Traveler Experience, Global Sales, and Customer Engagement, including oversight of all industry verticals; and

- Strategy & Transformation: Finance, Technology, Talent & Performance, Enterprise Projects and Strategy.

Kelly Kuhn, Chief Customer Officer, has decided to step back from her operating role to assume the newly created role of Special Advisor, while remaining on the Executive Leadership Team. Kelly has been with the company for over 30 years.

Lauren Aste, Chief Legal Officer, Catherine Maguire-Vielle, Chief Human Resources Officer, John Pelant, Chief Technology Officer, and Chris Vukelich, Strategic Advisor, remain in their roles and on the Executive Leadership Team.

 CWT President & CEO, Kurt Ekert, said, “As we navigate and emerge from the impact of the global COVID-19 pandemic, we do so from a secure financial base, with a talented and aligned team, and looking to expand our industry leadership position. We have used the quieter lockdown period to progress a number of innovations and initiatives, with a focus on developing and delivering material value to our clients and their travelers. I commend my CWT colleagues across the world for their customer-focus and spirit.”

CWT has taken a number of additional steps to weather the challenges of the COVID19 pandemic and position for the future. The company recently announced a successful capital raise of $250 million, backed by strong support from its bondholders, lenders and shareholders. Operating costs have been managed mainly through temporary furloughs and pay reductions, and more recently also through voluntary programs offered by the company.

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