Privilege Club, Qatar Airways’ frequent flyer
programme, has confirmed plans to extend or reinstate the tier
status of members that were due to expire before 31 January 2021,
for a further 12 months.
Members will be able to retain their current tier benefits
such as upgrades, Shop & Pay with Qmiles, extra baggage, lounge
access, and more, for the extra months.
Qatar Airways had originally proposed a tier
extension of up to six months, but has now doubled that to one
year in recognition of the numerous travel restrictions and flight reductions
resulting from the COVID19 coronavirus.
Gold and Platinum will be able to
enjoy their Qcredits for longer, as they will now remain valid for
two years, as long as the tier is retained. Qcredits for Gold and
Platinum members can be spent on upgrades, extra baggage, and
lounge access. Privilege Club has
also updated its policy to provide more flexibility to members
with Qcredits by making them refundable.
Qatar Airways Chief Commercial Officer, Mr. Simon
Talling-Smith, said, “At Qatar Airways, we realise that the people
travelling right now are those who are trying to get home to their
families, with the majority of business and leisure trips being
postponed or cancelled. As travel restrictions increase, we want
to reassure our Privilege Club members that they will not lose
their hard-earned membership status. As such restrictions are
outside of our control as an airline, we are honouring the loyalty
our members have shown us by offering to extend or reinstate their
tier membership and benefits for 12 months.”
The airline has also closed the Privilege Club Service Center located
at Oryx Galleria Doha. Members are being encouraged to download and use
the Qatar Airways mobile app for any Privilege Club related
queries.
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