Thai Airways is to temporarily suspend flights to
Europe, Australia and within the region as follows:
Domestic and Regional
Starting today, 25 March 2020, Thai Airways has
cancelled flights to/from: Beijing, Chengdu, Colombo, Denpasar,
Dhaka, Guangzhou, Hanoi, Ho Chi Minh, Hong Kong, Islamabad,
Jakarta, Karachi, Kathmandu, Kunming, Lahore, Nagoya, Osaka, Phnom
Penh, Seoul, Shanghai, Singapore, Taipei, Tokyo (Narita and
Haneda), Vientiane, Xiamen and Yangon.
Thai's domestic flights to Chiang Mai,
Phuket, and Krabi have been transferred to Thai Smile.
Australia
Starting on 27 March 2020, Thai Airways
flights to Brisbane, Melbourne, Perth and Sydney have been
cancelled.
Europe
Thai Airways will cancel flights to Brussels,
Copenhagen, Frankfurt, London, Moscow, Oslo, Paris and Stockholm
from 1 April 2020.
The cancellations are currently expected to last
until 31 May 2020, but this may be extended depending on the
situation of the COVID19 outbreak around the world and the
subsequent border closures.
Before these latest cancellations, Thai Airways
had already suspended flights to Auckland, Bengaluru, Busan,
Chennai, Dubai, Fukuoka, Hyderabad, Kolkata, Kuala Lumpur, Manila,
Milan, Mumbai, Muscat, New Delhi, Rome, Sapporo, Sendai and
Vienna.
Travellers holding Thai Airways and Thai Smile
codeshare flights air tickets, issued before 25 March 2020 with
the following date of travel, can convert unused tickets to
one-year valid travel voucher without fee and surcharges:
- Asian Routes during 25 March – 31 May 2020 -
European, Australian and New Zealand Routes during 1 April – 31
May 2020.
Royal Orchid Plus (ROP) members holding award
tickets issued to travel during 25 March – 31 May 2020 can get a
full re-credit of miles or change the travel date without any fee
or charge with expired miles extended until 30 September 2020.
Thai Airways will still operate cargo service on
some routes and will operate charter flight if there are stranded
passengers or as requested by government agencies.
If you purchased your ticket in the UK or Ireland,
visit their twitter page
here.
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