China Airlines Launches Online Self-Service Check-In Tool

China Airlines launched an online self-service check-in tool on Monday.

Designed to reduce the amount of time that travellers need to spend at the airport, customers can now complete their check-in process through the airline’s official website or official mobile app before arriving at the airport.

Airport kiosks have been temporarily suspended in Taiwan to avoid repeated contact with travelers.

Passengers can check-in with their smart phone or tablet from 48 hours before their scheduled departure to 80 minutes before the flight takes off. They can also select their preferred seats at the same time.

Once passengers have the reservation code/ticket number and the necessary travel documents such as passport and visa in hand, they just fill out the details and the boarding pass can be printed out in 5 minutes.

Passengers can also use the electronic boarding pass function on the mobile app for extra convenience.

Passengers that have completed their online check-in can present their boarding pass and passport at the China Airlines check-in counter or at Taoyuan Airport MRT’s Taipei (A1) In-Town Check-in counter. If there is no checked luggage, simply go through immigration and be at the boarding gate 40 minutes before the flight.

Travellers must wear face masks upon arrival at the airport and will have their temperature taken before boarding.

See latest Travel News, Video Interviews, Podcasts and other news regarding: COVID19, China Airlines, Taiwan.