Vietjet Supports Flood Relief with Free Tickets and Cargo Services

Vietjet has established a free delivery policy for relief cargo on its flights departing from Ho Chi Minh (Saigon) and Hanoi to five airports in Vietnam’s central region to help people stranded in the worst flooding in the area in 40 years.

As of 21 October 2020, the airline had delivered over 200 tons of emergency relief cargo to the five airports of Chu Lai (Quang Nam province), Da Nang, Phu Bai (Thua Thien Hue province), Dong Hoi (Quang Binh province) and Vinh (Nghe An province).

Heavy downpours in the central region over the last two weeks have caused record breaking flood levels in many localities in the central region along with mass landslides, killing at least 133 people and leaving thousands still stranded in the waters.

Vietjet Cargo’s Standing Vice President, Tran Quang Hoa, said, “All relief packages are prioritized to be delivered to the central region as quickly as possible. Vietjet has also offered to take volunteers along those freight flights for free to distribute goods and medicine and help affected residents.”

The airline has also offered free air tickets to officials of the Vietnamese Fatherland Front and People's Committees of provinces and cities to carry out duties in the Central region during this time.

Charity organizations and individuals can contact huongvemientrung@vietjetair.com, dial +84 8886 71133 (long distance rates may apply) or visit Vietjet Cargo JSC. Office at 60A Truong Son Street, Tan Binh District, Ho Chi Minh City for further information on aid and emergency relief delivery on Vietjet flights.

To support affected passengers, Vietjet has also waived the flight change fee for those traveling from and to Hue, Dong Hoi and Vinh airports from now until 15 November 2020. Passengers can change the flight dates and time for an unlimited time and pay only the fare difference (if any) with new departure dates from now until 31 January 2021.

 Vietjet has already launched a program it calls "Spreading love with Vietjet to help flood victims in Central Vietnam", calling on all of its employees to donate for the Central people at both Vietnam and overseas offices. The donation will be handed over to the people of the Central region by a Vietjet's special delegation.

Vu Quang Xuyen, who leads Vietjet cargo team at Noi Bai International Airport in Hanoi, said: “We have focused 100% on delivering aid to the central region over the last few days. Vietjet’s agents usually receive commercial cargo and transport them to the airport for delivery, but this time, we handle all aid packages donated by organizations and individuals directly.”

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