Delta has confirmed that it will continue blocking
the middle seats on flights up to 30 March 2021.
As more medical experts agree on the safety of air
travel thanks to the multiple layers of protection in place,
blocking seats into spring 2021 will undoubtedly provide even more
confidence and reassurance to customers making future travel
plans.
“Several independent studies have validated the
effectiveness of the Delta CareStandard’s multi-layered
protection, like advanced ventilation and an extensive cleaning
regimen, which together significantly reduce the risk of
flight-related transmission,” said Bill Lentsch, Chief Customer
Experience Officer. “However, we recognize some customers are
still learning to live with this virus and desire extra space for
their peace of mind. We are listening and will always take the
appropriate steps to ensure our customers have complete confidence
in their travel with us.”
Delta has also launched a new interactive map on
its website
that gives customers the power to search, view and click-to-book
their desired destination all in one place, giving full control
and a better understanding of current travel restrictions and what
to expect upon arrival.
The data is curated from government agencies and
IATA to provide detailed
insight into quarantine and testing requirements, travel forms and
paperwork, local health information, local COVID19 guidelines,
and links to necessary forms and applications needed prior to
travel.
In addition to the new trip planning tool, Delta
is
offering greater flexibility to customers if they need to change
their plans, including:
- No change fees for a U.S. domestic ticket or
domestic award ticket, excluding Basic Economy fares;
- No change fees for all domestic and
international tickets purchased through 31 December 2020, even if
scheduled to travel next year; and
- Extending the use of travel credits through
December 2022 for travel originally scheduled to depart before
31 March 2021 (if the ticket was purchased before 17 April
2020).
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